Onsite IT Support Engineer – Zurich

AVASO Technology Solutions; Zürich; Vor Ort; CHF 85.000 - 120.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Benefits package

Career growth

Cutting-edge technologies

Zusammenfassung

AVASO Technology Solutions in Zurich, Switzerland seeks an Onsite Support Engineer to deliver expert desktop support and IT assistance to end users. This role requires hands-on troubleshooting, OS deployment, and strong customer service in a fast-paced environment.

The ideal candidate has 2+ years in desktop support, proficiency across Windows, Mac, and Linux, and experience with AD, ITIL, and remote desktop tools.

Qualifikationen

• 2+ years of experience in Desktop Support or similar roles.
• Proficient with Windows OS, Mac OS, and Linux environments.
• Experience with Active Directory for user management and security.
• Familiar with remote desktop tools and troubleshooting techniques.
• Knowledge of networking protocols (TCP/IP, DNS, DHCP).
• Strong knowledge of MS Office Suite and other productivity software.
• Expertise in hardware diagnostics, repair, and replacements.
• Knowledge of system imaging and software deployment tools (SCCM, MDT).
• Familiar with ITIL processes for incident, problem, and change management.
• Strong communication skills to explain technical issues to non-technical users.
• Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment.
• Fluency in English and German.

Aufgaben

• Provide on-site and remote desktop support for users.
• Troubleshoot and resolve hardware, software, and network issues.
• Install, configure, and maintain desktop systems and peripherals.
• Deploy operating systems, updates, and software packages.
• Collaborate with IT team to resolve and escalate issues.
• Perform routine system audits and ensure security.
• Provide end-user training and technical documentation.
• Manage support tickets for internal stakeholders.

Kenntnisse

Desktop Support

Windows OS

Mac OS

Linux

Active Directory

Remote desktop tools

Networking (TCP/IP DNS DHCP)

MS Office

Hardware diagnostics

System imaging

SCCM

MDT

ITIL

English

German

Ausbildung

CompTIA A+

Microsoft Certified Desktop Support Technician (MCDST)

Tools

SCCM

MDT

Jobbeschreibung

AVASO Technology Solutions in Zurich, Switzerland seeks an Onsite Support Engineer to deliver expert desktop support and IT assistance to end users. This role requires hands-on troubleshooting, OS deployment, and strong customer service in a fast-paced environment.

The ideal candidate has 2+ years in desktop support, proficiency across Windows, Mac, and Linux, and experience with AD, ITIL, and remote desktop tools.