Lab Diagnostics Systems Support Engineer

Flexsis; Risch-Rotkreuz; On-site; CHF 90,000 - 130,000; Full time

Job summary

Flexsis, on behalf of Roche Diagnostics in Rotkreuz, seeks a reliable engineer to serve as the technical expert and primary contact for internal customers. You will install Roche Diagnostics systems across development stages and maintain documentation in the RDK knowledge base.

Role requires an engineering or life sciences degree or equivalent practical experience, willingness to work in regulated labs (S1/S2), and hands-on technical skills.

Qualifications

• Bachelor’s or Master’s degree in engineering or life sciences, or completed technical vocational training with relevant practical experience.
• Willingness to work in a highly regulated environment and in biosafety labs (S1/S2).
• Hands-on experience in a technical or mechanical role.

Responsibilities

• Serve as a technical expert and primary contact for internal customers on service aspects.
• Install Roche Diagnostics systems (hardware/software) across development phases and per installation manuals in the RDK database.
• Perform IQ/OQ, preventive maintenance, and autonomous troubleshooting/repair of hardware and software.

Skills

Customer focus

Team collaboration

English proficiency

Education

Engineering or life sciences degree

Tools

RDK knowledge database

Job description

Flexsis, on behalf of Roche Diagnostics in Rotkreuz, seeks a reliable engineer to serve as the technical expert and primary contact for internal customers. You will install Roche Diagnostics systems across development stages and maintain documentation in the RDK knowledge base.

Role requires an engineering or life sciences degree or equivalent practical experience, willingness to work in regulated labs (S1/S2), and hands-on technical skills.