IT Workplace Support Specialist

Universität Zürich; Zürich; Vor Ort; CHF 80.000 - 105.000; Vollzeit

Benefits dieser Stelle

Diverse offers

Zusammenfassung

Universität Zürich's Central IT, Workplace Services, seeks an ICT Supporter to assist with Windows workplaces, device lifecycles, and user support across departments. You will document solutions, assist rollouts and migrations, and help maintain IT infrastructure.

You bring ICT training, strong German and good English, and a service-oriented mindset to interact with diverse stakeholders within a leading Swiss university.

Qualifikationen

• Experience in supporting Windows workplaces and peripheral devices.
• Strong service and customer orientation with stakeholder interaction.
• Independent, structured and solution-oriented working style with good communication and teamwork.

Aufgaben

• Support IT concerns of the organizational units.
• Set up and provision of IT workplaces for entries and exits.
• Installations, updates and standardised system adjustments.

Kenntnisse

Windows support

Customer service

Communication

Teamwork

Troubleshooting

German language

English language

Ausbildung

Completed ICT/computer science training

Tools

IT infrastructure operation

Diagnostic tools

Jobbeschreibung

Universität Zürich's Central IT, Workplace Services, seeks an ICT Supporter to assist with Windows workplaces, device lifecycles, and user support across departments. You will document solutions, assist rollouts and migrations, and help maintain IT infrastructure.

You bring ICT training, strong German and good English, and a service-oriented mindset to interact with diverse stakeholders within a leading Swiss university.