Field Application Engineer COM

Myjob; Zürich; Vor Ort; CHF 120.000 - 150.000; Vollzeit

Zusammenfassung

HUBER+SUHNER is seeking an experienced technical specialist to provide fiber optic product support to customers and internal teams. You will analyze requirements, recommend suitable solutions, and assist in tender evaluations.

Key tasks include reviewing specs, troubleshooting field issues, conducting tests, and preparing proposals, datasheets, and BOMs. International collaboration and ongoing learning are expected.

Qualifikationen

• Bachelor's degree in Electronics/Telecommunication or related discipline.
• 6–8 years of experience in fibre optic products or telecom infrastructure.
• Experience in customer-facing technical support or application engineering.

Aufgaben

• Provide technical support for fiber optic products and solutions to customers and internal teams
• Analyze customer requirements and recommend suitable fiber optic products for telecom network applications
• Support selection and specification of fiber optic cables, patch cords, connectors, adapters, and accessories
• Review technical specifications, drawings, and customer requirements
• Troubleshoot field installation and performance issues related to fiber optic networks
• Conduct testing and validation of fiber optic assemblies and cable systems
• Handle day-to-day customer enquiries and technical discussions
• Conduct site visits for technical evaluation and problem resolution
• Prepare technical proposals, compliance sheets, and product presentations
• Assist in tender evaluations and technical bid submissions
• Support product demonstrations and customer trials
• Create and maintain product specifications, technical datasheets, drawings, and BOMs
• Prepare technical reports and field visit reports
• Support engineering change requests and product customization activities

Kenntnisse

Fiber optics

Technical support

Customer-facing

OTDR knowledge

Troubleshooting

Technical presentations

Reading drawings/specs

ERP/CRM systems

Microsoft Office

Ausbildung

B.Tech./B.E. in Electronics/Telecommunication/Electrical/Instrumentation or related

Fiber Optics or Telecom Networks certification (preferred)

Tools

OTDR

Microsoft Office

ERP/CRM systems

Jobbeschreibung

At HUBER+SUHNER, we design and create essential components that transport power and data through networks. This is how our employees around the globe contribute to a world where people get and stay connected

Your tasks

• Provide technical support for fiber optic products and solutions to customers and internal teams
• Analyze customer requirements and recommend suitable fiber optic products for telecom network applications
• Support selection and specification of fiber optic cables, patch cords, connectors, adapters, and accessories
• Review technical specifications, drawings, and customer requirements
• Troubleshoot field installation and performance issues related to fiber optic networks
• Conduct testing and validation of fiber optic assemblies and cable systems
• Handle day-to-day customer enquiries and technical discussions
• Conduct site visits for technical evaluation and problem resolution
• Prepare technical proposals, compliance sheets, and product presentations
• Assist in tender evaluations and technical bid submissions
• Support product demonstrations and customer trials
• Create and maintain product specifications, technical datasheets, drawings, and BOMs
• Prepare technical reports and field visit reports
• Support engineering change requests and product customization activities
• Skills and knowledge:Personal Qualifications:,
• Bachelor of Technology (B.Tech.) in Electronics, Telecommunication, Electrical, Instrumentation, Mechanical Engineering, or related discipline. Additional certification in Fiber Optics or Telecom Networks is preferred
• 6–8 years of experience in fibre optic products, telecom infrastructure, FTTH, FTTx, data center, or network connectivity solutions. Experience in customer-facing technical support or application engineering roles
• Strong knowledge of fiber optic communication systems
• Understanding of telecom network architecture, FTTH and FTTx deployments
• Familiarity with optical testing equipment such as OTDR
• Ability to read and interpret technical drawings and specifications
• Knowledge of telecom standards and fibre optic industry practices
• Strong troubleshooting and problem-solving skills
• Excellent communication and presentation skills
• Proficiency in Microsoft Office and ERP/CRM systems
• Responsible, reliable, accurate, analytical, and independent way of working
• Proactive with the necessary interest and willingness to learn new things
• Should be able to work in international, intercultural and cross functional teams

The financial health and commercial success of HUBER+SUHNER are the result of its value creation, long term and customer, focused innovation and strong relationships with its stakeholders. A valued corporate culture makes HUBER+SUHNER a great place to work! As a part of an international team, we have challenging and exciting tasks in sustainability- related matters that support the success with the future-oriented applications and solutions. Your competences and your commitment to this happen count!

You will hear back from us as soon as possible. For further information please contact:, HUBER+SUHNER (India), Rashmi Singh, D: 4526201, [e-mail]