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Technical jobs in United States

Remote IT Service Desk Specialist

Symcor

Mississauga
Remote
CAD 50,000 - 70,000
8 days ago
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Maintenance Tech 2

EFP, LLC.

Bolton
On-site
CAD 30,000 - 60,000
8 days ago

Warehouse Material Handler (12-Month Contract)

Ledcor Construction, Inc.

Calgary
On-site
CAD 45,000 - 55,000
8 days ago

Remote Field Service Senior Engineer

Dover Fueling Solutions

Brighton
Remote
CAD 80,000 - 100,000
8 days ago

Account Manager | Composite Power Group (Western Canada)

Electro-Federation Canada

Centre Wellington
Hybrid
CAD 95,000 - 160,000
8 days ago
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Business Analyst IT Co-Op

Johnson & Johnson MedTech

Markham
On-site
CAD 80,000 - 100,000
8 days ago

Operations Manager (Physical Security Installations)

Cloud Managed Networks

Oshawa
Hybrid
CAD 80,000 - 100,000
8 days ago

Process Excellence Specialist II

Affirm

Kelowna
Remote
CAD 71,000 - 91,000
8 days ago
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Maintenance Worker (FT) - North Central Co-op

North Central Co-op CRS

Stony Plain
On-site
CAD 40,000 - 55,000
8 days ago

Senior Product Engineer, Compliance Platform

Wolters Kluwer

Canada
Hybrid
CAD 105,000 - 161,000
8 days ago

Engineering Manager - App Stores

Canonical

Sherbrooke
Remote
CAD 80,000 - 100,000
8 days ago

Precision Agriculture Tech & Training Specialist

Huron Tractor Ltd

Clearview
On-site
CAD 70,000 - 90,000
8 days ago

Precision Agriculture Specialist

Huron Tractor Ltd

Clearview
On-site
CAD 70,000 - 90,000
8 days ago

Field Technician: Install, Troubleshoot & Monitor Systems

ESG Solutions

Didsbury
On-site
CAD 40,000 - 50,000
8 days ago

Associate Software Developer

Acumatica APAC

Montreal (administrative region)
On-site
CAD 65,000 - 85,000
8 days ago

Process Automation Engineer - Midnight shift (Sunday to Thursday 23:00h-7:00h EST)

Baxter Healthcare

Alliston
On-site
CAD 80,000 - 121,000
8 days ago

On-Site Service Analyst - Red Deer

Yardstick Technologies Inc.

Red Deer
On-site
CAD 50,000 - 70,000
8 days ago

lululemon Manager, Regional Merchandising

lululemon

Vancouver
Hybrid
CAD 129,000 - 171,000
8 days ago

Functional Consultant -Financials - Consultant fonctionnel ou consultante fonctionnelle – Gesti[...]

Workday

Toronto
Hybrid
CAD 106,000 - 160,000
8 days ago

lululemon Senior Stylist, North America (Vancouver, Hybrid)

lululemon

Vancouver
Hybrid
CAD 88,000 - 111,000
8 days ago

Engineering - Electrical II

Avmax Group

Calgary
On-site
CAD 70,000 - 90,000
8 days ago

SAP BASIS Administrator – Senior Consultant (34802)

Myticas LLC

Ottawa
On-site
CAD 100,000 - 120,000
8 days ago

Frontend Developer - North America PST

Brix

Central Ontario
Remote
CAD 68,000 - 138,000
8 days ago

Public Cloud Project Manager

Canonical

Sherbrooke
Remote
CAD 123,000 - 165,000
8 days ago

Team Lead Mechanical Engineering, Buildings

WSP Canada

Kelowna
On-site
CAD 122,000 - 163,000
8 days ago
Remote IT Service Desk Specialist
Symcor
Remote
CAD 50,000 - 70,000
Full time
8 days ago

Job summary

A technology solutions provider based in Mississauga is seeking a Technical Specialist to deliver remote support for corporate and production end users. In this role, you will resolve various IT issues via phone and email, ensuring an exceptional customer experience. Ideal candidates will possess over 3 years of technical support experience and advanced knowledge of Microsoft 365 and networking fundamentals. The company offers a robust benefits package and fosters an inclusive work environment.

Benefits

Competitive salary
Flexible benefits
Retirement and savings plans
Health and wellbeing support

Qualifications

  • 3+ years of experience in IT Service Desk or similar role.
  • Experience providing phone and email support with focus on First Call Resolution (FCR).
  • Demonstrated ability to troubleshoot incidents related to operating systems and applications.

Responsibilities

  • Provide L1 and L2 remote support for corporate and production end users.
  • Resolve IT-related issues through calls and emails in a timely manner.
  • Collaborate with teams to ensure a positive customer support experience.

Skills

Technical support experience
Customer service
Problem-solving
Time management
Communication skills

Education

Post-secondary education in Information Technology or related field
Relevant technical certifications (e.g., ITIL, Microsoft)

Tools

ServiceNow
Microsoft 365
Active Directory
Job description
A technology solutions provider based in Mississauga is seeking a Technical Specialist to deliver remote support for corporate and production end users. In this role, you will resolve various IT issues via phone and email, ensuring an exceptional customer experience. Ideal candidates will possess over 3 years of technical support experience and advanced knowledge of Microsoft 365 and networking fundamentals. The company offers a robust benefits package and fosters an inclusive work environment.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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