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About Us

AfterShip, recognized as a Great Place to Work Certified company, is at the forefront of transforming the global eCommerce landscape. Our mission is to empower eCommerce retailers to create and manage the world's best online shopping experiences. Powering over 4.4 billion shipment trackings for over 20,000 global brands like Samsung, GymShark, Dr. Squatch, Citizen, Mejuri, and Aesop, AfterShip revolutionizes how businesses engage with customers after purchase. We are pioneering AI-driven post-purchase solutions, from smart shipment tracking and returns management to personalized product recommendations and AI-powered delivery estimates.

Our Growth & Culture

Having secured a $66 million Series B in 2021, we are accelerating our growth and continuing to shape the future of eCommerce. We are building a diverse, high-performing culture that encourages collaboration and experimentation globally. With over 10 years of experience and 450 team members across 8 offices, we maintain a dynamic, agile environment. Our flat team structure allows you to contribute ideas and take ownership to make a meaningful impact.

Your Mission

We seek a Head of Strategic Partnerships to lead our global partnership initiatives. This role involves developing, cultivating, and scaling strategic partnerships to drive growth and innovation. You will be hands-on, involved in negotiations, partnership development, and go-to-market strategies, while also leading the Partnerships team across APAC and North America. You will report to the VP of Revenue and work cross-functionally, representing AfterShip at industry events (up to 30% travel).

Key Responsibilities

• Design and lead global strategic partnership strategies to support revenue, product adoption, and market expansion.
• Negotiate and close high-value deals with tech platforms, solution providers, and integrators.
• Develop scalable partner programs including onboarding, enablement, co-selling, and co-marketing.
• Lead and mentor a distributed team across regions.
• Collaborate with Product, Marketing, Sales, and Customer Success teams to align efforts.
• Set KPIs to measure partnership success and ROI.
• Represent AfterShip at conferences, summits, and partner events.

Who We're Looking For

• At least 7 years in partnership management or business development, with 3+ in leadership.
• Deep understanding of eCommerce and logistics industries.
• Proven builder and doer, capable of strategy and execution.
• Excellent negotiation and relationship-to-revenue skills.
• Ability to influence cross-functionally and across time zones.
• Experience leading distributed teams is a plus.

Why Join Us

• Great Place to Work Certified : Inclusive, collaborative culture.
• Innovative & Inclusive : Built on curiosity, creativity, and teamwork.
• Impactful Mission : Transforming eCommerce for better buying and selling experiences.
• Growth Opportunities : Unlimited potential for learning and advancement.
• Flexible Work : Remote-first, hybrid options, flexible hours.
• Remote / hybrid work setups
• Health coverage from day 1
• Retirement plans with company match
• Learning & wellness benefits
• Book perks and professional development
• In-office lunch and commuter benefits at hubs

Additional Information

We are an equal opportunity employer committed to accommodations for applicants with disabilities. Please inform us if you require assistance during the recruitment process.

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