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Title posted on CareerBeacon - Senior Manager, Field Operations BTS BST

Posted on May 09, 2025 by Employer details Bell Canada

Title posted on CareerBeacon - Senior Manager, Field Operations BTS BST

Posted on May 09, 2025 by Employer details Bell Canada

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Carry the legacy of Bell. Be a part of the company helping the world connect better. By choosing Bell Technical Solutions, you will be choosing a career and not just a job. We nurture talent and provide growth opportunities, aiming to bring positive change in careers, lives, and dreams. Join us to discover the personal touches behind our communication services and help us make it right, personal, and better.

Are you looking to join a dynamic, innovative communications company committed to creating a prosperous and connected world? If so, we would love to tell you our story.

Reporting to the Director, Field Operations, the Senior Manager is responsible for developing regional business strategies and tactical plans aligned with corporate values and objectives, focusing on Health & Safety, Customer Service, Efficiency, Revenue, and Product Promotion.

1. Manage all operational aspects of a specific geographical region, including team effectiveness, quality, rework, customer service, and Health & Safety performance.
2. Coach and mentor Managers, providing developmental opportunities and evaluating progress.
3. Participate in recruiting and selecting Field Operation Managers; evaluate management headcount regularly.
4. Collaborate with internal stakeholders to achieve team targets and corporate objectives.
5. Conduct monthly team meetings to review performance strategies.
6. Monitor and analyze team results, developing action plans for improvement.

• Minimum 5 years of people management experience with direct reports.
• Experience in Field Services is an asset.
• Ability to source, coach, and develop talent.
• Strong strategic thinking and execution skills.
• Focus on improving customer service.
• Proven ability to build positive relationships with business leaders.
• Strong analytical and problem-solving skills.

• Solid business acumen and decision-making skills.
• Experience in a unionized environment.
• Proficiency in Microsoft Office applications.
• Ability to motivate and influence others to exceed objectives.

Fieldwork and industrial environment; occasional travel within Ontario; flexible hours based on business needs.

Position Type: Management, CP3

Job Status: Temporary, Full-Time

Location: Greater Toronto Area

Flexible Work Profile: Mobile

• Competitive salary and benefits
• Access to discounts and company shares
• Leadership support and development opportunities
• Collaborative team environment
• Training and educational programs
• Opportunities for increased responsibility

Knowledge of French is required for positions in Quebec. Apply online; email applications are not accepted.

Bell Technical Solutions values diversity and inclusivity. Accommodations available upon request for candidates during the selection process.

• Mississauga, ON

• Salary: $25.00 to $67.00 per hour
• Terms: Permanent, Full-Time
• Start: As soon as possible
• Source: CareerBeacon #2156496

June 8, 2025