Operations Manager

McDougall Energy Inc.; Chatham; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as an Operations Manager, where you will lead a dynamic team in the fuel distribution sector. This role offers the opportunity to enhance operational efficiency, ensure top-notch customer service, and manage a diverse group of professionals. With a commitment to growth and development, you will thrive in a supportive environment that values your contributions. Enjoy competitive compensation, generous vacation time, and comprehensive health benefits while making a meaningful impact in the community. If you're ready to power your career and drive change, this opportunity is for you.

Benefits

Competitive Compensation

Four weeks paid vacation

Employer Health & Dental Benefits

Group RRSP

Employee Assistance Program (EAP)

Healthcare & Lifestyle Spending Account

Qualifications

• 5-10 years of management experience in the fuel/energy sector.
• Proven ability to lead and motivate teams for superior service.

Responsibilities

• Lead and manage delivery drivers and service technicians.
• Ensure operational efficiency and compliance with regulations.
• Monitor KPIs and manage operational expenditures.

Skills

Management Experience

Customer Service

Problem Solving

Communication Skills

Time Management

Job description

COME GROW WITH US!

McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions that meet customers’ needs, improve lives, and enrich communities.

At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work. We invite you to join us as we continue to connect customers with the energy solutions of today and tomorrow.

We are proud to be recognized as a Platinum Club member of Canada's Best Managed Companies, having consecutively retained our designation since 2011.

About The Opportunity

McDougall Energy is looking for a results-driven and experienced leader to fill the position of Operations Manager. Reporting to the Corporate Operations Manager, this is a visible member of the Operations team, responsible for overseeing daily fuel distribution activities and ensuring operational efficiency across all service areas.

Responsibilities Include

• Lead and manage our team of delivery drivers, warehouse, dispatch, service technicians and administrative personnel in their day-to-day activities with the operation
• Ensure all customer service levels are met and product is delivered in a safe and professional manner
• Ensure route efficiencies and optimal utilization of equipment
• Monitor and manage all established operational KPI’s, implement actions for inefficiencies and work improvements
• Manage and control operational expenditures in accordance with our budget
• Ensure audits and inspections are complete; ensure all action items are completed as per regulatory requirements and company standards
• Prepare all required operational, financial and safety reporting as set out by management
• Ensure all team members are trained; adhere to all company health and safety policies, standard operating procedures, legislation and industry regulations
• Communicate and problem-solve any reported issues with other departments to find a solution
• Respond to all emergency situations, including spills, vehicle accidents and injuries
  
  

About You

• 5 to 10 years of progressive management experience, ideally in the fuel/energy sector
• Working knowledge of oil, gas and liquid fuel code requirements are an asset
• Proven ability to lead and motivate employees to deliver superior customer service
• Understanding of fleet operations logistics and industry regulations
• Strong problem solving, communication and computer skills
• Solid time management and organization skills, including the ability to effectively balance multiple priorities and work under pressure
  
  

What We Offer

We provide career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.

• Competitive Compensation
• Four (4) weeks paid vacation
• Employer Health & Dental Benefits
• Group RRSP
• Employee Assistance Program (EAP)
• Healthcare & Lifestyle Spending Account
  
  

Are you ready to power your career and make a difference at McDougall Energy? Get energized and apply online at www.mcdougallenergy.com/careers

McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest.