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Remote Collections Specialist - Growth & Impact
Job summary
A prominent telecommunications company is seeking an A/R Representative to manage customer collections across Canada. This remote position requires strong customer service and negotiation skills, balancing customer relationships with procedures. The ideal candidate will be empathetic but firm, with great attention to detail and computer skills. This role offers $18.24/hr, incentives, and a variety of perks, including paid time off and training. Start your career with us and enjoy growth opportunities.
Benefits
Qualifications
- Empathetic yet firm and fair approach.
- Experience in customer collections is an asset.
- Ability to balance customer relationships with procedures.
Responsibilities
- Manage customer collections across Canada.
- Negotiate payment arrangements with customers.
- Process billing adjustments and respond to inquiries.
- Meet call volume and collections targets.
- Maintain detailed account notes.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.