Jobs in Winnipeg, United States

Job Description:

• 7-10 Years of Experience is needed.
• Program Manager to perform tactical operations for our New Product Introduction (NPI) Capacity Management team.
• Request Intake & Triage: Act as the central point of contact for all incoming NPI capacity requests from various engineering teams.
• Manage, prioritize, and triage the request queue.
• Demand & Forecast Management: Create, update, and manage all NPI-related demand entries within the 'Horizon' planning tool.
• Ensure all entries are accurate and up-to-date to maintain high forecast accuracy.
• Reservation Lifecycle Management: Create, modify, and track all 'Extended Reservations' (ExRs) required for NPI development and testing.
• Manage the process inputs required for ExR generation (e.g., from the 'OCCP' tool).
• Coordination & Issue Resolution: Serve as the first point of contact for cross-functional partners to debug and resolve common ExR fulfillment issues.
• Investigate and resolve standard operational problems.
• Escalation Management: Identify and elevate complex, systemic, or non-standard issues to the internal FTE TPM lead for resolution.

• The success of this engagement will be measured by the following outcomes:
• Accurate Data: All NPI demand entries in the Horizon tool are accurately maintained.
• Timely Fulfillment: All incoming capacity and ExR requests are processed, modified, or triaged within the defined service-level agreement (SLA).
• Operational Excellence: All tasks are performed consistently according to documented processes.
• Clear Triage: All fulfillment issues are either resolved directly or escalated appropriately to the correct internal owner.

• We require a candidate with the following skills:
• Proven experience in program or project management, ideally in a technical, engineering, or supply chain environment.
• Exceptional organizational skills and high attention to detail.
• Demonstrated ability to execute highly repeatable, process-driven tasks with accuracy and consistency.
• Strong communication and coordination skills for managing multiple cross-functional stakeholders.
• Experience with capacity planning, resource management, or ticketing/planning tools is highly preferred.