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Customer Success Engineer
Résumé du poste
A growing software development company in Canada is seeking multiple Customer Success Engineers. This remote role requires 2+ years in Customer Success Management or related fields. Strong analytical skills and experience with tools like JIRA and Salesforce are essential. Benefits include competitive salary, health and dental coverage, and career progression opportunities.
Prestations
Qualifications
- 2+ years of experience in Customer Success Management, Consulting, or Project delivery.
- Strong analytical skills with experience in data translation into action plans.
- Comfortable with onboarding customers and participating in pre-sales meetings.
Connaissances
Outils
We are looking for multiple (3) Customer Success Engineersfor our client looking to build out a brand new team! This is a remote position, with a company based in Vancouver. Our client is a rapidly growing software development company.
You Have:
- 2+ years of Customer Success Management, Consulting or Project delivery for a global B2B tech, SaaS or enterprise software business
- Analytical: Strong analytical skills with an aptitude for translating quantitative and qualitative customer data into action plans.
- Technology and systems: Comfortable with the following software: JIRA, Microsoft 365, Salesforce, Atlassian
- Experience onboarding customers and participating in pre-sales meetings
- Knowledge of Directory services (DirSync, AADSync, Active Directory / domains) and messaging platforms (platforms (e.g.: Office 365, Exchange, G-suite, Lotus Notes, GroupWise, Zimbra, etc.)
Perks:
- Competitive Salary!
- Health and dental benefits
- Plenty of vacation time
- Opportunity for career progression
- Completely remote work!
If this role sounds like something you might be interested in, please click apply!
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.
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