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Job summary
A laboratory equipment company in Alberta is seeking a skilled technician to provide after-sales service support and repair of analytical instruments. The ideal candidate has a diploma in engineering, excellent problem-solving skills, and a minimum of 2 years experience in the scientific industry. Competitive compensation and opportunities for growth are provided.
Qualifications
- Minimum 2 years of related work experience in service/maintenance within the scientific industry.
- Understanding of robotic liquid handling equipment will be an advantage.
- Valid Class 3 driving license and personal vehicle is an added advantage.
Responsibilities
- Provide after-sales service support and repair of laboratory/analytical equipment.
- Respond to customer requests and troubleshoot problems.
- Prepare service reports and perform preventive maintenance.
Skills
Education
- Provide after-sales service support, installation, commissioning, and repair of laboratory/ research/ analytical equipment
- Provide technical consultation to customers
- To respond to customers’ requests by troubleshooting problems and take corrective actions within targeted timeline
- To prepare service reports
- Able to understand technical drawing/troubleshooting charts
- High level of electrical/electronic troubleshooting down to component level.
- Experience with analytical instrument and related installation/preventive maintenance/service procedure
- Able to learn and assimilate new technology quickly
- Provide quality repair and preventive maintenance service of company analytical equipment at customer site
- Diploma/Degree in Electronics, Electrical, Mechanical Engineering or equivalent
- Able to work independently and a team player
- Excellent communication and interpersonal skills
- Detail oriented , self-starter and coachable
- High Level of troubleshooting attitude and adapt to multi-tasking environment
- Ability to work under pressure and strong problem-solving skills
- Self-motivated, results-oriented individual with good business acumen
- Minimum 2 years of related work experience in service / maintenance within scientific industry will be an advantage
- Understanding of robotic liquid handling equipment will be an advantage
- Valid Class 3 driving license and personal vehicle will be an added advantage
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.