Cost jobs in Canada
Hospitality Operations Manager
Job summary
An established industry player is seeking a Hospitality Operations Manager to lead their restaurant and tasting room. This role offers the chance to work in a dynamic environment where quality and community are prioritized. You will oversee operations, ensuring a great customer experience while fostering a positive culture among staff. Your leadership will drive business performance through effective team development and operational efficiency. If you are a resilient and adaptable problem solver with a passion for hospitality, this opportunity is perfect for you.
Qualifications
- Proven experience in restaurant or hospitality management is essential.
- Strong leadership and problem-solving skills are key for success.
Responsibilities
- Oversee restaurant and tasting room operations for excellent service.
- Lead and develop a high-energy team through hiring and training.
- Manage scheduling, payroll, and inventory for operational efficiency.
Skills
Education
Our client is a family-run business that values hard work, authenticity, and community. They create fantastic cider and farm-to-table food, and are looking for a Hospitality Operations Manager to lead their restaurant, tasting room and events with passion and purpose.
- Be part of a tight-knit, supportive team in a fast-paced, dynamic environment.
- Work in a business that values quality, people, and innovation .
- Lead with autonomy while collaborating across multiple departments.
What You’ll Do :
- Oversee restaurant and tasting room operations , ensuring smooth service and a great customer experience.
- Lead and develop staff —hiring, training, and coaching a high-energy team.
- Problem-solve on the fly , handling daily challenges with a level head.
- Foster a positive, inclusive culture where employees thrive.
- Communicate effectively with owners, kitchen staff, office teams, and seasonal employees.
- Maintain high standards for food, beverage, and service quality.
- Manage scheduling, payroll, and inventory , ensuring efficiency and cost control.
- Drive overall business performance by collaborating across departments, ensuring all initiatives align with company goals.
- Ensure quality assurance , developing SOPs to maintain the highest food and beverage standards.
- Lead marketing efforts , collaborating on promotions, events, and annual marketing plans.
- Manage purchasing and financial performance , working with suppliers to bring in new products while maintaining cost efficiency.
- Engage and develop staff , fostering a culture of learning and continuous improvement.
- Oversee menu research and development , working closely with the chef to introduce innovative offerings.
- Plan for growth , analyzing systems for operational efficiency, tracking KPIs, and setting financial goals.
Who You Are :
- Down-to-earth, relatable, and high-energy. You connect with people and inspire teams.
- A problem solver. You thrive in a fast-paced, high-volume environment.
- Resilient and adaptable. You don’t get overwhelmed easily.
- A strong leader. You balance diplomacy with a focus on results.
- Experienced. You have a background in restaurant or hospitality management.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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