Wireless Sales Pro — Customer Champion & Growth

Staples Canada; Saint-Lambert-de-Lauzon; On-site; CAD 19,000 - 25,000; Full time

Benefits offered by this job

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

And more...

Job summary

Staples Canada is seeking a Wireless Sales Consultant to champion the customer experience in the wireless department. You will help customers and business clients achieve goals by sharing knowledge on the latest wireless products and trends, while collaborating with the broader store team.

You will build product expertise, meet personal sales targets, maintain merchandising standards, and uphold privacy and asset protection protocols in a fast-paced retail environment.

Qualifications

• 3 months to 1 year of wireless sales or sales experience.
• Customer focus and service orientation.
• Demonstrates strong selling ability.
• Demonstrates ability to coach others.
• Capacity to communicate with clients effectively using a variety of mediums.
• Ability to plan, organize and prioritize efficiently to handle daily responsibilities and serve customers.
• Technology savvy.
• Curious.
• Approachable.
• Passionate.
• Problem solver.

Responsibilities

• Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities.
• Help customers by meeting and exceeding their needs. Be an expert with products and services and follow up to solicit feedback and promote additional value.
• Partner with the store team to create awareness of offers and encourage referrals.
• Responsible for achieving personal sales goals.
• Maintain merchandising standards, including current pricing.
• Support asset protection and privacy standards.
• Stay updated through internal communication channels.
• Effectively resolves customer concerns and escalates to management when appropriate.

Skills

Customer focus

Strong selling ability

Coach others

Effective communication

Planning and prioritization

Technology savvy

Curious

Approachable

Passionate

Problem solver

Job description

Staples Canada is seeking a Wireless Sales Consultant to champion the customer experience in the wireless department. You will help customers and business clients achieve goals by sharing knowledge on the latest wireless products and trends, while collaborating with the broader store team.

You will build product expertise, meet personal sales targets, maintain merchandising standards, and uphold privacy and asset protection protocols in a fast-paced retail environment.