Wireless Sales Consultant — Customer Impact & Perks

Staples Canada; Dollard-des-Ormeaux; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

Job summary

Staples Canada is seeking a Wireless Sales Consultant to champion the customer experience in our wireless department. You’ll help consumers and business customers achieve their working and learning goals by sharing knowledge, enthusiasm, and the latest wireless products and services.

In this primarily sales role, you will connect with customers, meet their needs, and contribute to store goals while upholding pricing, merchandising standards, and privacy practices.

Qualifications

• 3 months to 1 year of wireless sales or sales experience
• Customer focus and service orientation
• Demonstrates strong selling ability
• Demonstrates ability to coach others
• Capacity to communicate with clients effectively using a variety of mediums
• Ability to plan, organize and prioritize efficiently to handle daily responsibilities and serve customers
• Technology savvy
• Curious
• Approachable
• Passionate
• Problem solver

Responsibilities

• Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
• Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
• Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals
• Responsible for achieving personal sales goals
• Maintain company merchandising standards, including current pricing
• Support asset protection procedures and privacy standards
• Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
• Effectively resolves customer concerns and escalates to management when appropriate

Skills

Customer focus

Sales ability

Coaching others

Effective communication

Planning & prioritizing

Tech savviness

Curiosity

Approachability

Passion

Problem solving

Job description

Staples Canada is seeking a Wireless Sales Consultant to champion the customer experience in our wireless department. You’ll help consumers and business customers achieve their working and learning goals by sharing knowledge, enthusiasm, and the latest wireless products and services.

In this primarily sales role, you will connect with customers, meet their needs, and contribute to store goals while upholding pricing, merchandising standards, and privacy practices.