Wireless Sales Specialist: Elevate Customer Experience

Staples Canada; Penticton; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

And more...

Job summary

Staples Canada Wireless Sales Consultant role in the wireless department champions the customer experience, helping customers and business clients achieve their goals with the latest wireless products and trends. You will grow knowledge through self-development and collaborate with the store team to share expertise and drive sales.

Primary duties include meeting personal sales targets, maintaining merchandising standards, protecting assets and privacy, and staying current via internal channels.

Qualifications

• 3 months to 1 year of wireless sales or sales experience.
• Customer focus and service orientation.
• Demonstrates strong selling ability.
• Demonstrates ability to coach others.
• Capacity to communicate with clients effectively using a variety of mediums.
• Ability to plan, organize and prioritize efficiently to handle daily responsibilities.
• Technology savvy.
• Curious.
• Approachable.
• Passionate.
• Problem solver.

Responsibilities

• Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
• Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
• Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals
• Responsible for achieving personal sales goals
• Maintain company merchandising standards, including current pricing
• Support asset protection procedures and privacy standards
• Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
• Effectively resolves customer concerns and escalates to management when appropriate

Skills

Wireless sales

Customer focus

Strong selling ability

Coaching others

Effective communication

Planning and prioritizing

Technology savvy

Curious

Approachable

Passionate

Problem solver

Job description

Staples Canada Wireless Sales Consultant role in the wireless department champions the customer experience, helping customers and business clients achieve their goals with the latest wireless products and trends. You will grow knowledge through self-development and collaborate with the store team to share expertise and drive sales.

Primary duties include meeting personal sales targets, maintaining merchandising standards, protecting assets and privacy, and staying current via internal channels.