Wireless Sales Pro & Customer Champion

Staples Canada; Vaughan; On-site; CAD 40,000 - 70,000; Full time

Benefits offered by this job

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

And more...

Job summary

Staples Canada is seeking a Wireless Sales Consultant to champion the customer experience in the wireless department. You will grow knowledge through self-development and collaborate with the store team to deliver wireless products, services, and trends.

Focus on helping customers and business clients meet their working and learning goals by sharing knowledge and enthusiasm for wireless technology and solutions.

Qualifications

• 3 months to 1 year of wireless sales or sales experience.
• Customer focus and service orientation.
• Demonstrates strong selling ability.
• Demonstrates ability to coach others.
• Capacity to communicate with clients effectively using a variety of mediums.
• Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers.
• Technology savvy.
• Curious.
• Approachable.
• Passionate.
• Problem solver.

Responsibilities

• Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities.
• Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value.
• Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals.
• Responsible for achieving personal sales goals.
• Maintain company merchandising standards, including current pricing.
• Support asset protection procedures and privacy standards.
• Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc).
• Effectively resolves customer concerns and escalates to management when appropriate.

Skills

Wireless sales

Customer service

Communication

Sales coaching

Problem solving

Job description

Staples Canada is seeking a Wireless Sales Consultant to champion the customer experience in the wireless department. You will grow knowledge through self-development and collaborate with the store team to deliver wireless products, services, and trends.

Focus on helping customers and business clients meet their working and learning goals by sharing knowledge and enthusiasm for wireless technology and solutions.