Wireless Sales Specialist - Customer Experience Champion

Staples Canada; Quebec; On-site; CAD 30,000 - 42,000; Full time

Benefits offered by this job

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

Job summary

Staples Canada is seeking a Wireless Sales Consultant who champions customer experience in the wireless department and supports colleagues across the store. You will help customers and business clients achieve their goals by sharing knowledge of the latest wireless products, services and trends.

The role emphasizes selling, problem solving, and ongoing self-development within a team environment. You will stay current with pricing, promotions and privacy standards while delivering excellent

Qualifications

• 3 months to 1 year of wireless sales or sales experience.
• Customer focus and service orientation.
• Demonstrates strong selling ability.
• Demonstrates ability to coach others.
• Capacity to communicate with clients effectively using a variety of mediums.
• Ability to plan, organize and prioritize efficiently to handle daily responsibilities and serve customers.
• Technology savvy, curious, approachable, passionate, problem solver.

Responsibilities

• Connect with customers, identify and convert wireless and wireline sales opportunities.
• Meet and exceed customer needs, be an expert on products and services.
• Promote additional products and services that create value.
• Collaborate with store team to raise awareness of offers and encourage referrals.
• Achieve personal sales goals and maintain merchandising standards.
• Support asset protection procedures and privacy standards.
• Stay updated via internal channels and resolve customer concerns promptly.

Skills

Customer service

Sales

Product knowledge

Communication

Team collaboration

Tech-savvy

Job description

Staples Canada is seeking a Wireless Sales Consultant who champions customer experience in the wireless department and supports colleagues across the store. You will help customers and business clients achieve their goals by sharing knowledge of the latest wireless products, services and trends.

The role emphasizes selling, problem solving, and ongoing self-development within a team environment. You will stay current with pricing, promotions and privacy standards while delivering excellent