Veterinary Receptionist/Assistant (HNPH)

Concierge Elite; London; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local veterinary clinic in London, Ontario seeks a friendly and organized Veterinary Receptionist/Assistant to join their team. Responsibilities include greeting clients and pets, scheduling appointments, maintaining medical records, and educating clients about basic pet care. The ideal candidate has over 2 years of veterinary clinic experience and enjoys working in a family-like environment. Competitive pay, health benefits, and opportunities for professional development are provided.

Benefits

Competitive pay

Paid continuing education

Uniform allowance

Staff discounts

Extended health benefits

Paid vacation

Qualifications

• Minimum 2 years experience in a veterinary clinic required.
• Strong organizational skills and attention to detail.
• Comfortable using computer systems.

Responsibilities

• Greet clients and pets with warmth.
• Schedule appointments and manage calls.
• Maintain accurate medical records.
• Assist with patient handling when necessary.
• Educate clients on basic care and treatment.

Skills

Client relations

Appointment scheduling

Medical record maintenance

Basic animal care education

Team collaboration

Tools

Avimark

Job description

Veterinary Receptionist/Assistant (HNPH)

London, ON, Canada Highbury North Pet Hospital

About the job Veterinary Receptionist/Assistant (HNPH)

Veterinary Receptionist/Assistant
London, ON | From CA$20/hour | Full-Time

Highbury North Pet Hospital is a locally owned, independent veterinary clinic providing quality, personalized, compassionate care to pets and their people. We’re looking for a friendly, organized Veterinary Receptionist/Assistant to join our close-knit team!

What You’ll Do:

Greet clients and pets with warmth and professionalism

Schedule appointments, manage calls, and handle invoices

Maintain accurate medical records

Assist with patient handling when needed

Help keep the clinic clean and organized

Educate clients on basic care and treatment plans

What We’re Looking For:

2+ years of experience in a veterinary clinic is a must (Reception or Assistant)

Team player with a love for animals

Comfortable using computer systems (Avimark is a plus)
Ability to follow/adhere to protocols/standards

What We Offer:

Competitive pay (based on experience)

Paid CE (in-house & external)

Uniform allowance & staff discounts

Extended health benefits (dental, vision, etc.)

Paid vacation + personal days

Supportive, family-like clinic culture

Monday-Friday hours (eventual occasional evenings/Saturdays)
Stipend for volunteer hours

To Apply:
Send your resume, references and a short cover letter telling us why you’d be a great fit!