Veterinary Receptionist

Nva-Canada-1; Corner Brook; On-site; CAD 32,000 - 42,000; Full time

Job summary

NVA Equine in Corner Brook, NL, Canada is seeking a customer-service oriented receptionist to greet clients, respond to questions, process incoming and outgoing pets, and handle payments.

Duties include answering phone calls, screening for service needs, scheduling appointments, and maintaining accurate client records in the practice management software; a minimum of 6 months of related experience is required.

Qualifications

• Minimum of 6 months job-related experience required.

Responsibilities

• Greet clients and respond to questions.
• Process incoming and outgoing pets and handle payments.
• Answer phone calls and schedule appointments.
• Maintain client information in operations software.
• Escalate complex matters to senior staff.

Job description

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 6 months job-related experience required.

At NVA Canada diversity and inclusion are an important part of our everyday reality.

At NVA Canada, we want to make sure your experience connecting with us is seamless and straightforward.

NVA Canada is committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

We are committed to fostering an open and inclusive environment where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability.

Corner Brook, Newfoundland and Labrador, Canada