Veterinary Receptionist

NVA Canada; Corner Brook; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Inclusive workplace

Job summary

NVA Canada in Corner Brook, NL, is seeking a friendly front desk associate to greet clients, answer questions, and support daily operations for pet care services. You will assist with check-in/check-out, process payments, and help keep the reception area organized.

You will handle calls and scheduling, manage mail and email, and maintain client records in our operations software. The role requires at least 6 months of related experience and a commitment to an inclusive, respectful workplace.

Qualifications

• Minimum of 6 months job-related experience required.

Responsibilities

• Greet clients and respond to questions, ensuring a friendly experience.
• Process incoming and outgoing pets and handle payments.
• Answer phone calls, screen service needs, and schedule appointments.
• Handle incoming/outgoing mail and email, and maintain client information in systems.
• Monitor the client waiting area for cleanliness and comfort.
• Escalate complex matters to senior staff as needed.

Job description

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 6 months job-related experience required.

At NVA Canada diversity and inclusion are an important part of our everyday reality.

At NVA Canada, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us:

• We'll always reach out via verified LinkedIn profiles or emails ending in @nva.com
• All job opportunities and applications are hosted on our official careers sites: careers.nvacanada.ca
• There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at [e-mail]. Thank you for exploring opportunities at NVA Canada!

Please note that we use third-party recruitment software, which may include artificial intelligence features to assist in screening applications.

NVA Canada is committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

We are committed to fostering an open and inclusive environment where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability.