Veterinary Front Desk & Client Services Specialist

National Veterinary Associates; Powell River; On-site; CAD 37,000 - 48,000; Full time

Job summary

National Veterinary Associates in Powell River, BC, is seeking a Client Services Representative to welcome clients and their pets with professionalism in a fast-paced hospital. You will answer phone calls, schedule appointments, process invoices and payments, keep electronic medical records, and communicate clearly with clients, veterinarians, and the team.

This role requires strong multitasking, excellent interpersonal skills, and reliable weekend Saturday shifts; prior veterinary client

Qualifications

• Previous experience in client service
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment with a large team
• Proficient computer skills
• Previous experience in a veterinary clinic is preferred

Responsibilities

• Serving the needs of our clients and their pets with professionalism and confidence
• Answering phone calls and scheduling appointments
• Invoicing and processing payments
• Electronic Medical Record-keeping
• Communication with clients, veterinarians, and team
• Hospital maintenance, including stocking of shelves, cleaning exam rooms and reception area

Skills

Strong communication and interpersonal

Multitasking in fast-paced environment

Proficient computer skills

Previous experience in client service

Previous veterinary clinic experience

Job description

National Veterinary Associates in Powell River, BC, is seeking a Client Services Representative to welcome clients and their pets with professionalism in a fast-paced hospital. You will answer phone calls, schedule appointments, process invoices and payments, keep electronic medical records, and communicate clearly with clients, veterinarians, and the team.

This role requires strong multitasking, excellent interpersonal skills, and reliable weekend Saturday shifts; prior veterinary client