Underwriting Operations Analyst: Tech & Process Optimizer

DGA Careers; Edmonton; On-site; CAD 85,000 - 95,000; Full time

Job summary

DGA Careers in Edmonton is seeking an Underwriting Operations Analyst to join the underwriting operations team. This role blends underwriting knowledge with systems and processes to improve how rules, pricing, and product changes are integrated into company systems.

You will lead projects through implementation, oversee testing and validation, translate underwriting requirements into actionable business logic, and develop training materials for colleagues.

Qualifications

• Minimum 7 years of related underwriting experience.
• Strong understanding of underwriting principles, products, pricing, and business rules.
• Personal Lines property or Farm underwriting experience preferred.
• Experience across multiple underwriting lines considered an asset.
• Experience working with business systems, process documentation, testing, or implementation initiatives.
• Guidewire experience is a strong asset.
• Ability to test and validate complex underwriting rules, product changes, and pricing updates.
• Experience identifying and supporting process improvements and system efficiencies.
• Ability to work effectively between business and technical teams.
• Experience developing or delivering training materials.
• Strong communication, analytical, organizational, and problem-solving skills.
• Relevant post-secondary education.
• CIP designation is not required; candidates working toward CIP are preferred.

Responsibilities

• Lead assigned projects through implementation, oversee testing and validation.
• Translate underwriting requirements into clear business logic for systems.
• Develop training materials and mentor less experienced analysts.
• Collaborate between underwriting, technology, and business operations to drive improvements.

Skills

Underwriting experience

Testing & validation

Process improvement

Communication

Project ownership

Education

Post-secondary education

CIP in progress / CIP preferred

Tools

Guidewire

Job description

DGA Careers in Edmonton is seeking an Underwriting Operations Analyst to join the underwriting operations team. This role blends underwriting knowledge with systems and processes to improve how rules, pricing, and product changes are integrated into company systems.

You will lead projects through implementation, oversee testing and validation, translate underwriting requirements into actionable business logic, and develop training materials for colleagues.