Underwriting Operation Analyst

ECL Group of Companies; Edmonton; Hybrid; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Annual bonus

Hybrid role

Pension plan matching

Insurance reimbursement

Team events

Career growth opportunities

Job summary

ECL Group of Companies in Edmonton is seeking an experienced Underwriting Operations Analyst to join the hybrid team. You will bridge underwriting and technical teams, ensuring rules, products and pricing are implemented correctly across systems.

You will lead projects, validate complex rules, and drive process improvements while mentoring junior staff. A CIP/FCIP designation and Guidewire experience are highly valued.

Qualifications

• Post-secondary education in a relevant discipline.
• Completed CIP or FCIP designation.
• 7+ years of underwriting experience.
• Strong understanding of underwriting principles, insurance products, and pricing.
• Experience with business systems, process documentation, system testing, and implementation.
• Experience developing and delivering training materials.
• Experience with Guidewire is an asset.

Responsibilities

• Lead assigned projects from planning through to successful implementation.
• Lead testing and validation of underwriting rules, product updates, pricing changes, and system enhancements.
• Identify opportunities to improve processes, workflows, and system efficiencies.
• Provide guidance and oversight to junior analysts.
• Act as SME on underwriting systems, processes, and business logic.
• Partner with business and technical teams to resolve system and process issues across platforms.

Skills

Analytical skills

Problem solving

Communication

Project management

Education

Post-secondary education

CIP/FCIP designation

Tools

Guidewire

Broker Management Systems

EDI/eDocs

Applied

Acturis

Job description

Underwriting Operations Analyst (Hybrid Role)

Edmonton, Alberta

Our client is a well-established insurance organization with a strong reputation for its people, culture, and commitment to innovation. As their Underwriting Operations team continues to grow, they are looking to add an experienced Underwriting Operations Analyst to their Edmonton team.

Reporting to the Manager, Underwriting Systems & Operations, this role will play an important part in ensuring underwriting rules, products, processes, and pricing are accurately implemented across the organization’s systems. The successful candidate will act as a key link between underwriting and technical teams, while also contributing to process improvements, system enhancements, and broader business initiatives.

What You’ll Do

• Lead assigned projects from planning through to successful implementation.
• Lead the testing and validation of complex underwriting rules, product updates, pricing changes, and system enhancements.
• Identify opportunities to improve processes, workflows, and system efficiencies.
• Provide guidance, mentorship, and oversight to junior analysts.
• Act as a subject matter expert on underwriting systems, processes, and business logic.
• Partner with business and technical teams to identify and resolve system and process issues across multiple platforms, including Guidewire, Broker Management Systems, EDI/eDocs, and third-party quoting tools such as Applied and Acturis.
• Develop and deliver training materials related to underwriting systems and processes using a variety of training methods.
• Work closely with leadership on strategy, reporting, implementation planning, and process improvements.
• Support the preparation and completion of regulatory reporting as required.
• Take on other projects and responsibilities as required.

What You’ll Bring

• Post-secondary education in a relevant discipline.
• Completed CIP or FCIP designation.
• 7+ years of relevant underwriting experience.
• Strong understanding of underwriting principles, insurance products, and pricing.
• Experience working with business systems, process documentation, system testing, and implementation.
• Experience developing and delivering training materials.
• Personal Property or Farm underwriting experience is considered an asset.
• Experience with Guidewire is an asset.
• Strong analytical, problem-solving, communication, and project management skills.
• Ability to effectively collaborate with both business and technical stakeholders.

What You’ll Experience

• Competitive base salary with annual bonus eligibility.
• Strong work-life balance, including a day off every four weeks.
• Matching contributions to a Registered Pension Plan.
• Personal insurance reimbursement.
• Company-sponsored social events throughout the year.
• Annual employee appreciation and team celebrations.
• A career in a stable and essential industry.
• A supportive corporate culture with opportunities for professional growth, development, and advancement.

We are proud to apply principles of diversity, equity, and inclusion in all our recruitment practices, ensuring equal opportunities for all candidates. Our commitment to these values enables us to match organizations with a diverse range of top talent, fostering workplace cultures that thrive on innovation, collaboration, and respect.

In accordance with Canadian immigration laws, priority will be given to Canadian citizens and permanent residents. Learn more: www.cic.gc.ca.