Senior Underwriting Governance & Compliance Leader

DGA Careers; Edmonton; On-site; CAD 110,000 - 160,000; Full time

Benefits offered by this job

Competitive base salary with annual-b;

Healthy work-life balance

Matching contributions to a Registered

Personal insurance reimbursement

Social events

Annual employee appreciation event

Professional development and career

Edmonton offices

Job summary

DGA Careers is seeking an experienced Sr. Underwriting Governance & Compliance Specialist for our client, a leading property and casualty insurer in Edmonton.

Reporting to the Director of Underwriting and Product Development, you will blend complaint resolution, underwriting governance, internal audit, compliance, and regulatory oversight. You will conduct post-decision complaint reviews, prepare final position responses, support underwriting audits, and identify trends to improve processes and

Qualifications

• 10+ years of insurance industry experience.
• Strong knowledge of P&C insurance, including claims, coverage and underwriting risks.
• Ability to interpret policy wording and regulatory requirements.
• Experience evaluating documents to identify gaps, inconsistencies, and risk.
• Ability to work independently while collaborating with stakeholders.

Responsibilities

• Assess complaints from customers, regulators, and other parties in a timely, objective manner.
• Investigate complaints and draft clear final position letters.
• Analyze complaint trends and recommend process improvements.
• Maintain internal audit checklists, templates, and processes.
• Participate in audits of underwriting files for compliance with standards.
• Communicate audit observations and recommendations for improvements.
• Analyze underwriting trends and prepare reports for management.
• Identify training needs from audit and compliance activities.

Skills

Underwriting governance

Compliance

Complaint handling

Internal audit

Regulatory oversight

Analytical skills

Communication

Independent worker

Policy interpretation

Tools

Microsoft Word

Excel

Guidewire

Job description

DGA Careers is seeking an experienced Sr. Underwriting Governance & Compliance Specialist for our client, a leading property and casualty insurer in Edmonton.

Reporting to the Director of Underwriting and Product Development, you will blend complaint resolution, underwriting governance, internal audit, compliance, and regulatory oversight. You will conduct post-decision complaint reviews, prepare final position responses, support underwriting audits, and identify trends to improve processes and