Trauma-Informed Case Worker for Women's Housing & Wellness

E4C; Edmonton; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

3 weeks vacation + 10 paid sick days

Robust Benefits Package

Employee Family Assistance Program (EF

Health Spending Account (HSA)

RRSP Matching

Professional Development Opportunities

Job summary

e4c is seeking a Case Worker at the Women’s Emergency Accommodation Centre in Edmonton, AB. The role focuses on trauma-informed support for women experiencing or at risk of homelessness, helping with life skills, wellness goals, and accessing housing and community resources.

Work involves rotating day, evening, and overnight shifts, collaboration with an interdisciplinary team, and documentation to ensure accountability and continuity of care.

Qualifications

• Diploma in a human services, or related field.
• Standard First Aid and CPR
• Harm Reduction
• Non-violent Crisis Intervention
• 1+ years of experience working with vulnerable or marginalized populations.
• Proficiency in Microsoft Office and database documentation.

Responsibilities

• Provide relationship-based, trauma-informed support to women through life skills development, wellness coaching, and daily interactions.
• Deliver direct support including emotional assistance, crisis intervention, conflict resolution, and problem-solving.
• Support women in navigating housing, health, and social systems, connecting them to appropriate services and long-term supports.
• Assist with case management, including intake, goal setting, and action planning to promote stability and independence.
• Collaborate and communicate with the interdisciplinary team to share updates, monitor progress, and coordinate care.
• Foster a safe, inclusive, and engaging environment while supporting daily operations, including medication assistance and maintaining program spaces.
• Maintain accurate, timely documentation and reporting to support quality service delivery and program accountability.

Skills

Trauma-informed approach

Relationship-based support

Crisis intervention

Harm reduction

Client-centered care

Education

Diploma in a human services, or related field

Tools

Microsoft Office

Database documentation

Job description

e4c is seeking a Case Worker at the Women’s Emergency Accommodation Centre in Edmonton, AB. The role focuses on trauma-informed support for women experiencing or at risk of homelessness, helping with life skills, wellness goals, and accessing housing and community resources.

Work involves rotating day, evening, and overnight shifts, collaboration with an interdisciplinary team, and documentation to ensure accountability and continuity of care.