Impactful Case Manager — Supportive Housing & Wellness

Bissell Centre's Thrift Shop; Edmonton; On-site; CAD 52,000 - 75,000; Full time

Benefits offered by this job

Paid Vacation

Health Coverage

Life Insurance

Employee Assistance Program

Staff events

Job summary

Bissell Centre is seeking a dedicated Case Manager to join our team at Terrace Heights Supportive Housing in Edmonton. You will deliver individualized case management to residents, coordinating supports to promote housing stability, wellness, independence, and community integration.

Reporting to the Manager, Supportive Housing, you will assess needs, develop recovery plans, advocate for services, and work with our interdisciplinary team to help residents achieve meaningful recovery and

Qualifications

• Degree or diploma in Social Work, Human Services, Addictions and Mental Health, or a related field.
• Minimum of two to three years of direct case management experience with individuals facing complex needs, homelessness, mental health concerns, or related barriers.
• Experience in supportive housing, residential or recovery-oriented environments is an asset.

Responsibilities

• Provide comprehensive, individualized case management to residents to promote housing stability, wellness, independence, and community connection.
• Collaborate with residents to identify goals and develop person-centred care and recovery plans.
• Coordinate services, advocate, provide referrals, and connect residents to health, mental health, income, and social supports.
• Assess residents’ needs, monitor progress, and support recovery, wellness, and independent living goals.
• Utilize trauma-informed, recovery-oriented, and culturally responsive approaches to support engagement and positive change.

Education

Social Work / related field

Job description

Bissell Centre is seeking a dedicated Case Manager to join our team at Terrace Heights Supportive Housing in Edmonton. You will deliver individualized case management to residents, coordinating supports to promote housing stability, wellness, independence, and community integration.

Reporting to the Manager, Supportive Housing, you will assess needs, develop recovery plans, advocate for services, and work with our interdisciplinary team to help residents achieve meaningful recovery and