Temporary Adult Case Manager - Trauma-Informed Support

Boyle Street; Edmonton; Hybrid; CAD 35,000 - 36,000; Full time

Benefits offered by this job

LuminoHealth access

Employee activities and events

Training opportunities

Job summary

Boyle Street Community Services (BSCS) is seeking a Temporary Full Time Front Line worker for Edmonton, AB. The role includes day-to-day care, crisis intervention, and coordinating with an interdisciplinary team to support community members in the den.

Responsibilities include documenting interactions, facilitating case planning, and referring individuals to community-based services. A post-secondary degree and crisis-intervention experience are preferred, with a commitment to Indigenous

Qualifications

• Post-secondary degree in a relevant field is required.
• Experience with crisis intervention is preferred and highly valued.
• Ability to respond appropriately in stressful situations and manage sensitive interactions.

Responsibilities

• Assist the Interdisciplinary Team Manager in daily den operations and meet community members' day-to-day needs.
• Support an inclusive, safe, and friendly environment for staff, community members, and external parties.
• Build rapport with community members, recognizing strengths and trauma-informed approaches.
• Maintain accurate written documentation of interactions in line with den standards.
• Refer community members to services and advocate as needed.
• Deliver crisis intervention and risk assessment when required.

Skills

De-escalation skills

Multi-tasking

Organizational skills

Crisis intervention

Interdisciplinary teamwork

Cultural awareness

Education

Post-secondary Degree in a relevant field

Tools

Microsoft Office

Data analytics

Job description

Boyle Street Community Services (BSCS) is seeking a Temporary Full Time Front Line worker for Edmonton, AB. The role includes day-to-day care, crisis intervention, and coordinating with an interdisciplinary team to support community members in the den.

Responsibilities include documenting interactions, facilitating case planning, and referring individuals to community-based services. A post-secondary degree and crisis-intervention experience are preferred, with a commitment to Indigenous