Daytime Residential Support Worker — Housing & Wellness

Bissell Centre's Thrift Shop; Edmonton; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Paid vacation

Health coverage

Life insurance

Health Spending Account

Parental leave benefits

Employee assistance program

Job summary

Bissell Centre in Edmonton is seeking a Residential Support Worker (Day) to provide direct on-site support to residents of Terrace Heights Supportive Housing. You will assist with activities of daily living, housing stability, community integration, wellness, and the development of independent living skills within a safe, welcoming environment.

Collaborating with Case Managers and the broader care team, you will reinforce care plans, use person-centered, trauma-informed approaches, respond to

Qualifications

• Degree or diploma in Human Services, Social Work, Community Support, Addictions and Mental Health, or a related field.

Responsibilities

• Provide consistent, hands-on support to residents within the supportive housing environment, promoting housing stability, independence, safety, and overall well-being.
• Support residents with activities of daily living, including personal hygiene, nutrition, housekeeping, laundry, apartment maintenance, organization, and other practical living skills.
• Develop positive, professional relationships with residents through regular engagement, active listening, encouragement, and consistent presence within the building.
• Implement and reinforce individualized care plans, support strategies, behavioural approaches, and goals established by the Case Manager and broader care team.
• Observe changes in resident behaviour, functioning, wellness, or support needs and communicate relevant observations and concerns to the appropriate team member.

Skills

Crisis intervention

De-escalation

Trauma-informed care

Resident engagement

Education

Human Services / Social Work degree or diploma

Job description

Bissell Centre in Edmonton is seeking a Residential Support Worker (Day) to provide direct on-site support to residents of Terrace Heights Supportive Housing. You will assist with activities of daily living, housing stability, community integration, wellness, and the development of independent living skills within a safe, welcoming environment.

Collaborating with Case Managers and the broader care team, you will reinforce care plans, use person-centered, trauma-informed approaches, respond to