Case Worker - WEAC

E4C; Edmonton; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

3 weeks vacation + 10 paid sick days

Robust Benefits Package

Employee Family Assistance Program (EF

Health Spending Account (HSA)

RRSP Matching

Professional Development Opportunities

Job summary

e4c is seeking a Case Worker at the Women’s Emergency Accommodation Centre in Edmonton, AB. The role focuses on trauma-informed support for women experiencing or at risk of homelessness, helping with life skills, wellness goals, and accessing housing and community resources.

Work involves rotating day, evening, and overnight shifts, collaboration with an interdisciplinary team, and documentation to ensure accountability and continuity of care.

Qualifications

• Diploma in a human services, or related field.
• Standard First Aid and CPR
• Harm Reduction
• Non-violent Crisis Intervention
• 1+ years of experience working with vulnerable or marginalized populations.
• Proficiency in Microsoft Office and database documentation.

Responsibilities

• Provide relationship-based, trauma-informed support to women through life skills development, wellness coaching, and daily interactions.
• Deliver direct support including emotional assistance, crisis intervention, conflict resolution, and problem-solving.
• Support women in navigating housing, health, and social systems, connecting them to appropriate services and long-term supports.
• Assist with case management, including intake, goal setting, and action planning to promote stability and independence.
• Collaborate and communicate with the interdisciplinary team to share updates, monitor progress, and coordinate care.
• Foster a safe, inclusive, and engaging environment while supporting daily operations, including medication assistance and maintaining program spaces.
• Maintain accurate, timely documentation and reporting to support quality service delivery and program accountability.

Skills

Trauma-informed approach

Relationship-based support

Crisis intervention

Harm reduction

Client-centered care

Education

Diploma in a human services, or related field

Tools

Microsoft Office

Database documentation

Job description

Women Emergency Accommodation Centre, Edmonton, AB, CA

1 Attachments

2 days ago Requisition ID: 1326

About e4c

e4c journeys with people as they shape the lives they envision, building resources, relationships, and belonging in the communities they call home. Guided by our vision of a community where every person has the opportunity to live with dignity, belonging, and purpose, we deliver person-led, collaborative, and evidence-informed services that strengthen individuals, families, and communities. Rooted in our core values of courage, compassion, connection, and commitment, we are dedicated to creating lasting opportunities and meaningful community impact.

Position Summary

The Case Worker at the Women's Emergency Accommodation Centre (WEAC) provides individualized, trauma-informed support to people who identify as women experiencing or at risk of homelessness. Using a strengths-based and culturally responsive approach, the role assists participants in building life skills, achieving personal wellness goals, and accessing housing and community supports. Working collaboratively within an interdisciplinary team, the Case Worker delivers wraparound services that promote stability, empowerment, and long-term recovery.

Schedule

Rotating day and evening, or overnight shift schedule:

• Day: 7:00AM - 3:30PM
• Evening: 3:00PM - 11:30PM
• Overnight: 11:00PM - 8:00AM

This is a shift working position and schedule may vary according to program needs.

Key Responsibilities

• Provide relationship-based, trauma-informed support to women through life skills development, wellness coaching, and daily interactions.
• Deliver direct support including emotional assistance, crisis intervention, conflict resolution, and problem-solving.
• Support women in navigating housing, health, and social systems, connecting them to appropriate services and long-term supports.
• Assist with case management, including intake, goal setting, and action planning to promote stability and independence.
• Collaborate and communicate with the interdisciplinary team to share updates, monitor progress, and coordinate care.
• Foster a safe, inclusive, and engaging environment while supporting daily operations, including medication assistance and maintaining program spaces.
• Maintain accurate, timely documentation and reporting to support quality service delivery and program accountability.

Qualifications

Education

• Diploma in a human services, or related field.

Certification

• Standard First Aid and CPR
• Harm Reduction
• Non-violent Crisis Intervention

Experience

• 1+ years of experience working with vulnerable or marginalized populations.
• Demonstrated ability to build relationships using a client-centered, strengths-based approach.
• Experience supporting individuals with complex needs, including trauma, addictions, mental health, and poverty.
• Strong knowledge and application of harm reduction, trauma-informed, solution focused and evidence-based practices
• Proficiency in computer systems, including Microsoft Office and database documentation.

Compensation and Benefits

• 3 weeks vacation + 10 paid sick days
• Robust Benefits Package
• Employee Family Assistance Program (EFAP)
• Health Spending Account (HSA)
• RRSP Matching
• Professional Development Opportunities

At e4c diversity is our strength. We embrace diversity and offer equal opportunities to all qualified applicants. We welcome your application regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation or faith.

Prior to successful employment with e4c, applicants are required to submit a Police Information Check with Vulnerable Sector Check and Intervention Record Check.