tour guide supervisor

Snowy Owl Sled Dog Tours Inc; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading sled dog tour company in Canmore is looking for a mid-senior level manager to oversee operations. This role involves coordinating activities, establishing schedules, and supervising staff while providing excellent service to clients. Candidates must have a Secondary school graduation certificate and relevant experience, along with First Aid and CPR certifications. The position offers full-time employment with health benefits including dental and vision care.

Benefits

Dental plan

Health care plan

Vision care benefits

Bonus

Gratuities

Group insurance benefits

Qualifications

• Must provide First Aid and CPR Certificates.
• Minimum 1-2 years of relevant experience required.
• Ability to work in a remote location.

Responsibilities

• Co-ordinate activities with other work units or departments.
• Establish work schedules and procedures.
• Perform the same duties as workers supervised.
• Prepare and submit reports.
• Resolve work problems and provide technical advice.
• Assist clients/guests with special needs.
• Co-ordinate, assign and review work.
• Hire and train staff in job duties and safety procedures.
• Maintain operation of systems and arrange repairs.
• Requisition materials and supplies.

Skills

Attention to detail

Excellent oral communication

Client focus

Flexibility

Team player

Computer and technology knowledge

Education

Secondary (high) school graduation certificate

Tools

MS Outlook

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Work setting

• Remote location
• Rural area

Responsibilities

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies

Supervision

• Staff in various areas of responsibility

Credentials

• First Aid Certificate
• CPR Certificate

Experience and specialization

Computer and technology knowledge

• MS Outlook

Additional information

• Attention to detail
• Fast-paced environment
• Large workload
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Judgement
• Organized
• Team player

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Bonus
• Gratuities
• Group insurance benefits

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups.

Support for newcomers and refugees

• Supports newcomers and/or refugees with foreign credential recognition

Support for Indigenous people

• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Ranching