Timmins Office Administrator & Guest Experience Lead

NFP; Timmins; On-site; CAD 40,000 - 60,000; Full time

Job summary

A growing insurance firm in Timmins is seeking an Office Administrator/Receptionist to provide vital administrative support and enhance customer service. Ideal candidates will demonstrate exceptional communication skills and passion for customer service. This full-time role emphasizes organization and will involve various office tasks, including greeting visitors and answering inquiries. A hybrid work environment and various employee benefits are offered.

Benefits

Annual bonus plan

Matching RRSP plan of 5% of salary

Generous benefits plan

Support for continuing education

Reimbursement of license fees and professional membership dues

Qualifications

• Passion for customer service and delivering a world-class experience.
• Exceptional verbal and written communication skills.
• Bilingualism is an asset (French & English).
• Strong organizational and time-management skills.

Responsibilities

• Greet visitors and offer appropriate assistance.
• Answer phone calls, emails, and website inquiries.
• Copy, scan and organize office documents.
• Provide additional administrative support to other teams.
• Be a key component of the Health and Safety Committee.

Skills

Customer service

Communication skills

Bilingualism (French & English)

Organizational skills

Time management

Job description

A growing insurance firm in Timmins is seeking an Office Administrator/Receptionist to provide vital administrative support and enhance customer service. Ideal candidates will demonstrate exceptional communication skills and passion for customer service. This full-time role emphasizes organization and will involve various office tasks, including greeting visitors and answering inquiries. A hybrid work environment and various employee benefits are offered.