This Way ONward Associé aux ventes/This Way ONward Sales Associate - Carrefour Laval

Gap Inc.; Laval (administrative region); On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading retail clothing company in Quebec is seeking enthusiastic individuals for a customer service role. You will engage with customers, provide styling advice, and support various sales operations in a fast-paced environment. The ideal candidate will have strong communication skills, be a motivated problem solver, and must speak French. This position offers a supportive work environment, career growth opportunities, and training to strengthen product knowledge. Bilingual candidates are preferred.

Benefits

Opportunity for career advancement

Supportive work environment

Training and development

Qualifications

• Strong communication skills and ability to effectively use technology.
• Motivated problem solver with a commitment to continuous improvement.
• Capable of handling customer interactions and addressing concerns professionally.
• Basic information-gathering skills to resolve issues.
• Ability to learn procedural knowledge through on-the-job training.
• Must be able to speak French.

Responsibilities

• Become an expert in the brand's selling behaviors to provide a premium customer experience.
• Acknowledge and assist customers, efficiently locating merchandise and answering questions.
• Offer style and outfit suggestions to customers using mannequins and displays for inspiration.
• Promote customer loyalty by educating customers about loyalty programs.
• Support sales floor operations, fitting room, checkout, and back‑of‑house processes as needed.

Job description

Employer Industry: Retail Clothing

Why consider this job opportunity:

• Opportunity for career advancement and growth within the organization
• Supportive and collaborative work environment
• Chance to make a positive impact on customer experience and brand loyalty
• Engage with customers in a dynamic and fast-paced retail setting
• Receive training and development to enhance product knowledge and sales skills

Job Responsibilities:

• Become an expert in the brand's selling behaviors to provide a premium customer experience
• Acknowledge and assist customers, efficiently locating merchandise and answering questions
• Offer style and outfit suggestions to customers using mannequins and displays for inspiration
• Promote customer loyalty by educating customers about loyalty programs
• Support sales floor operations, fitting room, checkout, and back‑of‑house processes as needed

Qualifications:

• Strong communication skills and ability to effectively use technology
• Motivated problem solver with a commitment to continuous improvement
• Capable of handling customer interactions and addressing concerns professionally
• Basic information‑gathering skills to resolve issues
• Ability to learn procedural knowledge through on‑the‑job training
• In Quebec: Must be able to speak French

Preferred Qualifications:

• Previous experience in retail or customer service
• Familiarity with fashion trends and styling
• Experience working with loyalty programs or customer engagement strategies
• Bilingual candidates are preferred, especially in French

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