Temporary Member Experience & Banking Advisor - On-Site

Desjardins; Laurentides; On-site; CAD 45,000 - 65,000; Full time

Job summary

Desjardins in Quebec seeks a on-site Client Experience Advisor for a 14-month temporary position. You will welcome members, listen to their needs, and promote financial empowerment through Desjardins products and services.

You will identify opportunities, refer complex needs to specialists, advise on digital tools, ensure smooth transactions, and maintain up-to-date knowledge of offerings and compliance in a fast-paced cooperative environment.

Qualifications

• Minimum of two years of relevant experience.
• High school diploma or related field.
• Knowledge of French is required.

Responsibilities

• Support members and clients by addressing needs and promoting Desjardins products and services.
• Identify business opportunities and refer to colleagues for specialized help.
• Advise on digital tools and ensure smooth financial transactions.
• Assist with fraud or irregularities and stay compliant with standards.

Skills

Action oriented

Communicates effectively

Customer focus

Differences

Nimble learning

Situational adaptability

Tech savvy

Education

High school diploma or equivalent

Job description

Desjardins in Quebec seeks a on-site Client Experience Advisor for a 14-month temporary position. You will welcome members, listen to their needs, and promote financial empowerment through Desjardins products and services.

You will identify opportunities, refer complex needs to specialists, advise on digital tools, ensure smooth transactions, and maintain up-to-date knowledge of offerings and compliance in a fast-paced cooperative environment.