Onsite Member & Client Experience Advisor

Desjardins; Bas-Saint-Laurent; Presencial; CAD 42.000 - 62.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive salary

Annual bonus

4 weeks vacation

Pension plan

Group insurance including telemedicine

Health & wellness expenses

Telework equipment

Resumo da vaga

Desjardins in Canada is seeking a member/client experience advisory agent for a full-time on-site role. You will help members and clients with their banking needs, explain Desjardins products, and promote digital tools while ensuring a welcoming, compliant service.

With at least two years of relevant experience and French language proficiency, you will identify opportunities, refer to specialists, assist with fraud issues, stay current on standards, and contribute to a positive, inclusive

Qualificações

• High school diploma or equivalent.
• Minimum two years of relevant experience.
• Knowledge of French is required.
• Action oriented and customer-focused.

Responsabilidades

• Assist members and clients with banking needs and transactions.
• Promote Desjardins products and digital tools.
• Identify opportunities and refer to colleagues for specialized needs.
• Stay informed on standards, products and services and comply with security/risk rules.

Conhecimentos

French language

Communication

Customer focus

Tech savvy

Formação

High school diploma

Descrição da vaga

Desjardins in Canada is seeking a member/client experience advisory agent for a full-time on-site role. You will help members and clients with their banking needs, explain Desjardins products, and promote digital tools while ensuring a welcoming, compliant service.

With at least two years of relevant experience and French language proficiency, you will identify opportunities, refer to specialists, assist with fraud issues, stay current on standards, and contribute to a positive, inclusive