On-Site Member & Client Experience Advisor

Desjardins; Amqui; Presencial; CAD 22.000 - 30.000; Tempo integral

Resumo da vaga

Desjardins in Canada seeks a temporary, on-call member and client experience advisory agent to support and empower members and clients with banking transactions on site. The role emphasizes welcoming service, personalized guidance, and promoting digital solutions.

You will promote Desjardins products, advise on services, and identify opportunities while referring complex needs to colleagues. French language is required and you will adhere to security and compliance protocols.

Qualificações

• High school diploma and minimum two years of relevant experience.
• French language is required.
• Other combinations of qualifications and relevant experience may be considered.

Responsabilidades

• Advise members and clients about technological tools and applications for self-service transactions.
• Contribute to business development and maintain relationships through service delivery.
• Assist members and clients who encounter fraud or irregularities and refer to appropriate partners.
• Stay updated on the latest standards, products and services in the field.
• Adhere to compliance, security and risk management rules.

Conhecimentos

Action oriented

Communicates effectively

Customer Focus

Nimble learning

Situational adaptability

Tech savvy

Differences

Formação

High school diploma

Descrição da vaga

Desjardins in Canada seeks a temporary, on-call member and client experience advisory agent to support and empower members and clients with banking transactions on site. The role emphasizes welcoming service, personalized guidance, and promoting digital solutions.

You will promote Desjardins products, advise on services, and identify opportunities while referring complex needs to colleagues. French language is required and you will adhere to security and compliance protocols.