Member & Client Experience Advisor

Desjardins; Saint-Gérard-des-Laurentides; Presencial; CAD 42.000 - 64.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive salary

4 weeks flexible vacation starting in

Defined benefit pension plan

Group insurance including telemedicine

Health and telework equipment benefits

Benefits based on eligibility

Resumo da vaga

Desjardins seeks a temporary on-site Member/Client Advisory Agent for an 11-month period in Quebec. You will assist members with banking transactions, promote Desjardins products, and support digital tools adoption to enhance customer empowerment.

The role emphasizes compliance, security, and proactive service delivery. Two years of relevant experience and French language proficiency are required; other combinations may be considered.

Qualificações

• Two years of relevant experience.
• French language required.
• Other combinations of qualifications and experience may be considered.

Responsabilidades

• Support members and clients with banking transactions and promote Desjardins products and services.
• Advise on the use of technological tools and digital solutions to empower customers.
• Identify business opportunities and refer members to colleagues for specialized assistance.
• Adhere to compliance, security and risk management rules.

Conhecimentos

Action oriented

Communicates effectively

Customer Focus

Differences

Nimble learning

Situational adaptability

Tech savvy

Formação

High school diploma

Descrição da vaga

Desjardins seeks a temporary on-site Member/Client Advisory Agent for an 11-month period in Quebec. You will assist members with banking transactions, promote Desjardins products, and support digital tools adoption to enhance customer empowerment.

The role emphasizes compliance, security, and proactive service delivery. Two years of relevant experience and French language proficiency are required; other combinations may be considered.