technical sales supervisor

Omnify Lighting; Markham; On-site; CAD 50,000 - 70,000; Full time

Job summary

A lighting solutions provider in Markham is seeking a qualified sales professional to oversee client relationships, conduct sales transactions, and estimate costs for installations. Candidates should have 1 to 2 years of relevant experience and be capable of promoting products while providing excellent customer service. Support for newcomers and Indigenous people is emphasized in this role.

Qualifications

• 1 to 2 years of experience or equivalent experience.

Responsibilities

• Estimate costs of installing equipment.
• Oversee the preparation of sales and orders.
• Conduct sales transactions.
• Train customers' staff in equipment operation and maintenance.
• Provide ongoing client support.
• Promote sales to existing clients.

Education

College / CEGEP

Job description

Job Details

• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week
• Education: College / CEGEP
• Experience: 1 year to less than 2 years or equivalent experience

Responsibilities

• Estimate costs of installing equipment
• Estimate or quote prices, credit or contract terms, trade-in allowances, warranties and delivery dates
• Oversee the preparation of sales and orders
• Prepare sales or other contracts
• Promote sales to existing clients
• Read blueprints to determine dimensions of structure or system and material requirements
• Identify and solicit potential clients
• Assess client\'s needs and resources to recommend the appropriate goods or services
• Develop reports and proposals to illustrate benefits from use of good or service
• Conduct sales transactions
• Prepare and administer sales contracts
• Use sales forecasting software
• Conduct sales transactions through Internet-based electronic commerce
• Estimate or quote prices, credit or contract terms, warranties and delivery dates
• Provide input into product design where goods or services must be tailored to suit client\'s needs
• Consult with clients after sale to provide ongoing support
• Reach to clients after sale or signed contracts to provide ongoing support
• Review and adapt information regarding product innovations, competitors and market conditions
• Train customers\' staff in the operation and maintenance of equipment
• Provide clients with presentations on the benefits and uses of goods or services
• Resolve product and service related problems
• Troubleshoot problems related to equipment
• Advertise and / or promote products, sales or services
• Provide customer service
• Supervise activities of other technical sales specialists

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and / or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for Indigenous people

• Offers mentorship, coaching and / or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers