Team Leader: Fast-Paced Guest Service & Coaching

Ontario Trillium Foundation; Burlington; On-site; CAD 38,000 - 48,000; Full time

Job summary

Tim Hortons is seeking a Team Leader to guide a fast-paced restaurant team and model outstanding service for every guest, every time. You will train and coach staff, ensure cleanliness, and uphold brand standards while supporting day-to-day operations.

You will recruit and develop a diverse team, manage shifts, and maintain inventory. This role offers growth opportunities in a busy, guest-focused environment with strong teamwork.

Qualifications

• Provide leadership to a fast-paced restaurant team and model high standards.
• Train and coach team members to deliver exceptional guest experiences.

Responsibilities

• Manage the shift to ensure the team has tools and support to succeed.
• Adhere to Tim Hortons standards and equipment guidelines when preparing products.
• Recruit, train, and coach a diverse team to uphold high operation standards.
• Foster a respectful team environment with open communication.
• Oversee inventory and ordering to maintain stock levels.

Skills

Team leadership

Staff training

Guest service

Shift management

Inventory management

Job description

Tim Hortons is seeking a Team Leader to guide a fast-paced restaurant team and model outstanding service for every guest, every time. You will train and coach staff, ensure cleanliness, and uphold brand standards while supporting day-to-day operations.

You will recruit and develop a diverse team, manage shifts, and maintain inventory. This role offers growth opportunities in a busy, guest-focused environment with strong teamwork.