Restaurant Team Lead & Coach—Operations & Guest Experience

Ontario Trillium Foundation; Ottawa; On-site; CAD 52,000 - 68,000; Full time

Benefits offered by this job

Employee meal discount

Premium Rate of Pay

Fast pace work environment

Job summary

Tim Hortons restaurant in Ottawa is seeking a Restaurant Manager to lead a diverse team and deliver exceptional guest experiences. You will promote a respectful team environment, coach staff, and work closely with the owner to ensure smooth operations in a fast-paced setting.

Applicants should have 2-5 years of quick service supervisory experience, a passion for guest service, and a proven ability to recruit, train, and mentor team members.

Qualifications

• Customer service background preferred
• Must be able to lift 25 lbs
• Previous experience in Quick Service an asset
• Friendly and outgoing

Responsibilities

• Lead and empower the restaurant team to deliver exceptional guest experiences
• Recruit, train, and coach a diverse team
• Maintain high standards of operation and achieve targets
• Run a Tim Hortons restaurant with strong guest focus

Skills

Team leadership

Coaching

Recruiting

Training

Guest services

Communication

Job description

Tim Hortons restaurant in Ottawa is seeking a Restaurant Manager to lead a diverse team and deliver exceptional guest experiences. You will promote a respectful team environment, coach staff, and work closely with the owner to ensure smooth operations in a fast-paced setting.

Applicants should have 2-5 years of quick service supervisory experience, a passion for guest service, and a proven ability to recruit, train, and mentor team members.