Team Lead & Training Coach - Fast-Paced QSR

Workstream; Oakville; On-site; CAD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Bonus pay

Group insurance benefits

On the job training

Incentive and recognition programs

Discounted food and drink

Health and dental benefits

Job summary

Tim Hortons Inc. in Oakville is seeking an Assistant Manager to motivate Team Members, deliver exceptional service to guests, and uphold quality and cleanliness standards.

You will support the General Manager in daily operations of a fast-paced restaurant and help train staff for consistent performance. With 1-3 years in quick-service supervision, you will coach, train, and recruit; manage labour costs; and ensure health & safety policies are followed.

Qualifications

• 1-3 years of quick-service supervisory experience.
• Practical knowledge of coaching and training Team Members.
• Commitment to health & safety policies and program.

Responsibilities

• Managing labour costs through effective floor management.
• Controlling food & paper costs using order guides.
• Ensuring that product launches and promotions are executed with perfection.
• Resolving guest issues and working with the team to minimize problems.
• Participate in the recruitment process.
• Training new Team Members.
• Follow all Health & Safety policies and programs.
• Coach and discipline Team Members as needed.
• Lead by example following Tim Hortons policies and procedures.
• Plan, organize, direct, control and evaluate daily operations.
• Foster a positive work environment through leadership and example.

Skills

Team leadership

Coaching

Training staff

Guest service

Job description

Tim Hortons Inc. in Oakville is seeking an Assistant Manager to motivate Team Members, deliver exceptional service to guests, and uphold quality and cleanliness standards.

You will support the General Manager in daily operations of a fast-paced restaurant and help train staff for consistent performance. With 1-3 years in quick-service supervision, you will coach, train, and recruit; manage labour costs; and ensure health & safety policies are followed.