Team Leader

Dollarama; Windsor; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Weekly pay

Paid vacation and Birthday Leave

Retirement Plan

Opportunities for Career Growth

Job summary

A retail company in Windsor, ON is seeking a full-time Team Leader to supervise store associates and ensure excellent customer service. The role includes responsibilities such as store merchandising, cash management, and conducting performance evaluations. Candidates must have at least one year of retail and team management experience. This position offers opportunities for career growth and a structured work environment with various shifts.

Qualifications

• Minimum of one (1) year of experience in the retail industry.
• Minimum of one (1) year of experience in team management.
• Proven ability to efficiently organize time and manage priorities.

Responsibilities

• Leading and supervising store associates, providing guidance and support.
• Ensuring excellent customer service standards are met.
• Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken.

Skills

Leadership

Communication

Time Management

Job description

Dollarama in Windsor, ON is hiring a Team Leader for a full-time, permanent position (25+ hours per week). This role involves leading and supervising store associates, maintaining merchandising standards, ensuring excellent customer service, and performing manager-on-duty responsibilities.

Responsibilities

• Leading and supervising store associates, providing guidance and support
• Responsible for store merchandising, shelf stocking and boxing and unboxing daily shipments
• Ensuring excellent customer service standards are met
• Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken
• Implementing and maintaining visual merchandising standards based on company strategy
• Addressing customer complaints and resolving issues promptly
• Ensuring store safety and cleanliness standards are met and contributing to their maintenance
• Performing cash management, store opening and closing duties as needed
• Participating in the inventory process
• Participating in the employee training process and performance evaluations

Requirements

• Minimum of one (1) year of experience in the retail industry
• Minimum of one (1) year of experience in team management
• Ambition to progress within the company
• Open availability required (day, evening, weekend shifts)
• Work schedule to be determined based on store operational needs
• Proven ability to efficiently organize time and manage priorities
• Demonstrate good leadership and communication skills
• Ability to work in a dynamic, fast paced and high-volume environment

Benefits

• Weekly pay
• Paid vacation and Birthday Leave
• Retirement Plan
• Opportunities for Career Growth