Dollarama is hiring a full-time, permanent Team Leader at their store in St. John's, NL. This is a hands-on leadership role responsible for supervising store associates, overseeing daily store operations, and ensuring an excellent customer experience.
Responsibilities
- Leading and supervising store associates, providing guidance and support
- Responsible for store merchandising, shelf stocking and boxing and unboxing daily shipments
- Ensuring excellent customer service standards are met
- Conducting manager-on-duty tasks: making sure daily breaks, time and attendance are taken
- Implementing and maintaining visual merchandising standards based on company strategy
- Addressing customer complaints and resolving issues promptly
- Ensuring store safety and cleanliness standards are met
- Performing cash management, store opening and closing duties as needed
- Participating in the inventory process
- Participating in the employee training process and performance evaluations
Requirements
- Minimum of one (1) year of experience in the retail industry
- Minimum of one (1) year of experience in team management
- Ambition to progress within the company
- Open availability required (day, evening, weekend shifts)
- Proven ability to efficiently organize time and manage priorities
- Good leadership and communication skills
- Ability to work in a dynamic, fast-paced and high-volume environment
Benefits
- Weekly pay
- Paid vacation and Birthday Leave
- Retirement Plan
- Opportunities for Career Growth
Minimum 1 year of retail experience and 1 year of team management experience. Strong organizational, leadership, and communication skills required.