Team Leader

Dollarama; Quebec; On-site; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Weekly Pay

Paid vacation and Birthday Leave

Retirement Plan

Opportunities for Career Growth

Job summary

Dollarama is seeking a full-time Team Leader for their store in Quebec City, QC. This role involves supervising associates, managing store operations, and ensuring excellent customer service.

The ideal candidate should have at least one year of retail experience and team management skills, with the ambition to progress within the company. Dollarama offers a competitive salary with benefits including weekly pay, paid vacation, and opportunities for career growth.

Qualifications

• Minimum of one year of experience in the retail industry.
• Minimum of one year of experience in team management.
• Proven ability to efficiently organize time and manage priorities.

Responsibilities

• Leading and supervising store associates.
• Responsible for store merchandising and daily shipments.
• Ensuring excellent customer service standards.

Skills

Leadership

Communication

Time management

Job description

Dollarama is hiring a full-time Team Leader at their store in Quebec City, QC (G1H 2S5). This is a permanent, full-time position (25+ hours per week) with open availability required including days, evenings, and weekends.

Responsibilities

• Leading and supervising store associates, providing guidance and support
• Responsible for store merchandising, shelf stocking and boxing and unboxing daily shipments
• Ensuring excellent customer service standards are met
• Conducting managers on duty tasks: making sure daily breaks, time and attendance is taken
• Implementing and maintaining visual merchandising standards based on company strategy
• Addressing customer complaints and resolving issues promptly
• Ensuring store safety and cleanliness standards are met and contributing to their maintenance
• Performing cash management, store opening and closing duties as needed
• Participating in the inventory process
• Participating in the employee training process and performance evaluations

Requirements

• Minimum of one (1) year of experience in the retail industry
• Minimum of one (1) year of experience in team management
• Ambition to progress within the company
• Open availability required (day, evening, weekend shifts)
• Work schedule to be determined based on store operational needs
• Proven ability to efficiently organize time and manage priorities
• Demonstrate good leadership and communication skills
• Ability to work in a dynamic, fast paced and high-volume environment

Benefits

• Weekly Pay
• Paid vacation and Birthday Leave
• Retirement Plan
• Opportunities for Career Growth

Minimum 1 year of retail industry experience; minimum 1 year of team management experience; strong leadership and communication skills; ability to manage priorities in a fast-paced environment