Team Leader

Dollarama; London; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Weekly pay

Paid vacation and Birthday Leave

Retirement Plan

Opportunities for career growth

Job summary

Dollarama is hiring a full-time Team Leader for their store in London, Ontario. This permanent position requires open availability, including days, evenings, and weekends. The candidate will lead store associates, manage merchandising, and ensure customer satisfaction.

Applicants must have at least one year of experience in retail and team management. Strong communication and leadership skills are essential. Benefits include weekly pay, paid vacation, and retirement plans.

Qualifications

• Minimum of one year of experience in the retail industry.
• Minimum of one year of experience in team management.
• Ambition to progress within the company.

Responsibilities

• Leading and supervising store associates.
• Responsible for store merchandising and shelf stocking.
• Ensuring excellent customer service standards are met.
• Conducting managers on duty tasks.
• Addressing customer complaints promptly.

Skills

Leadership skills

Communication skills

Organizational skills

Customer service

Time management

Job description

Dollarama is hiring a full-time Team Leader for their store in London, Ontario. This is a permanent, full-time position (25+ hours per week) with open availability required including days, evenings, and weekends.

Responsibilities

• Leading and supervising store associates, providing guidance and support
• Responsible for store merchandising, shelf stocking and boxing and unboxing daily shipments
• Ensuring excellent customer service standards are met
• Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken
• Implementing and maintaining visual merchandising standards based on company strategy
• Addressing customer complaints and resolving issues promptly
• Ensuring store safety and cleanliness standards are met and contributing to their maintenance
• Performing cash management, store opening and closing duties as needed
• Participating in the inventory process
• Participating in the employee training process and performance evaluations

Requirements

• Minimum of one (1) year of experience in the retail industry
• Minimum of one (1) year of experience in team management
• Ambition to progress within the company
• Open availability required (day, evening, weekend shifts)
• Proven ability to efficiently organize time and manage priorities
• Demonstrate good leadership and communication skills
• Ability to work in a dynamic, fast-paced and high-volume environment

Benefits

• Weekly pay
• Paid vacation and Birthday Leave
• Retirement Plan
• Opportunities for career growth

Minimum 1 year of retail industry experience and 1 year of team management experience. Strong leadership, communication, and organizational skills. Open availability including days, evenings, and weekends.