Team Leader

Dollarama; Montreal (administrative region); On-site; CAD 20,000 - 29,000; Full time

Benefits offered by this job

Paid vacation

Birthday leave

Retirement plan

Career growth opportunities

Job summary

Dollarama in Montréal, Quebec is seeking a Team Leader to supervise store associates and ensure customer service, merchandising, and safety standards are met. This full-time position is ideal for someone with retail and team management experience.

The role involves hands-on leadership in a fast-paced, high-volume environment with opportunities for employee training and career growth within the company.

Qualifications

• Minimum one year of experience in the retail industry.
• Minimum one year of experience in team management.
• Open availability required (day, evening, weekend shifts).
• Strong organizational skills with ability to manage priorities.
• Demonstrated leadership and communication skills to guide and motivate a team.
• Ability to work in a dynamic, fast-paced, high-volume retail environment.
• Ambition to grow and progress within the company.

Responsibilities

• Lead and supervise store associates, providing guidance and support per shift.
• Manage store merchandising, shelving, and daily shipments.
• Ensure customer service standards are met and address issues promptly.
• Conduct manager-on-duty tasks: breaks, attendance, opening/closing.
• Maintain visual merchandising standards per company strategy.
• Uphold store safety and cleanliness and assist with maintenance.
• Perform cash management and opening/closing duties as needed.
• Participate in inventory and stock management processes.
• Contribute to employee training and participate in evaluations.

Skills

Retail experience

Leadership ability

Open availability

Organizational skills

Leadership and communication

Fast-paced environment

Ambition to grow

Job description

Dollarama is looking for a motivated Team Leader to join their store team in Montréal, Quebec. As one of Canada's most recognized retail chains, Dollarama operates corporately-owned stores across the country, offering customers a broad assortment of general merchandise at consistent, low fixed price points. This full-time, permanent position is an excellent fit for someone with retail and team management experience who's ready to step into a leadership role.

In this role, you'll be hands-on every day — leading store associates, maintaining merchandising standards, handling cash management, and making sure the store runs smoothly from open to close. It's a fast-paced, high-volume environment where your organizational skills and ability to communicate clearly will be put to good use.

About the Role: Team Leader

As a Team Leader at Dollarama, you'll be responsible for the day-to-day supervision of store associates while ensuring that customer service standards, visual merchandising guidelines, and store safety and cleanliness are consistently upheld. You'll take on manager-on-duty responsibilities including overseeing breaks, time and attendance, and store opening and closing duties.

Beyond the daily operations, you'll also play an active role in employee training and performance evaluations, as well as participating in the store's inventory process. Dollarama values leaders who are ambitious, organized, and genuinely invested in their team's success and the company's growth.

Benefits and Salary

This position starts at $17.79 per hour with a weekly pay schedule. Dollarama also offers paid vacation and birthday leave, a retirement plan, and real opportunities for career growth within the company. For those looking to build a long-term career in retail leadership, Dollarama provides a clear path forward.

Job Details

Job Type: Full-Time (25+ hours per week), Permanent

Company: Dollarama

Location: Montréal, Quebec, H3S 2B2

Pay: Starting at $17.79/hour

Schedule: Open availability required (day, evening, weekend shifts)

Responsibilities

The Team Leader role at Dollarama covers a wide range of daily tasks that keep the store operating efficiently and the team performing at its best. From guiding associates on the floor to managing back-of-house operations, this position is central to the store's overall success.

• Lead and supervise store associates, providing ongoing guidance and support throughout each shift
• Manage store merchandising, including shelf stocking, boxing and unboxing daily shipments
• Ensure customer service standards are consistently met and address complaints or issues promptly
• Conduct manager-on-duty tasks: overseeing daily breaks, time and attendance tracking
• Implement and maintain visual merchandising standards in line with company strategy
• Uphold store safety and cleanliness standards and contribute to their ongoing maintenance
• Perform cash management and handle store opening and closing duties as required
• Participate in inventory processes and support accurate stock management
• Contribute to employee training and take part in performance evaluations

Requirements / Skills

Dollarama is looking for a candidate who brings both retail experience and proven leadership ability to the table. The ideal applicant is organized, communicates well, and thrives in a busy store environment where priorities can shift quickly.

• Minimum one year of experience in the retail industry
• Minimum one year of experience in team management
• Open availability required, including day, evening, and weekend shifts; schedule determined by store operational needs
• Strong organizational skills with a proven ability to manage priorities efficiently
• Demonstrated leadership and communication skills to guide and motivate a team
• Ability to work effectively in a dynamic, fast-paced, and high-volume retail environment
• Ambition to grow and progress within the company

Minimum of one (1) year of experience in the retail industry. Minimum of one (1) year of experience in team management. Open availability required (day, evening, weekend shifts). Proven ability to efficiently organize time and manage priorities. Demonstrate good leadership and communication skills.