Assistant Team Leader

Dollarama; Timberlea; On-site; CAD 23,000 - 25,000; Full time

Benefits offered by this job

Paid vacation

Birthday Leave

Retirement Plan

Career growth opportunities

Weekly pay

Job summary

Dollarama in Timberlea, Nova Scotia, is seeking an Assistant Team Leader to support store management, ensure stock presentation, and act as manager on duty when needed. The role is hands-on, focused on operational excellence and customer service within a fast-paced retail environment.

You'll work alongside the management team to oversee daily operations, receive shipments, stock shelves, and assist with cash handling.

Qualifications

• Approximately one year of relevant retail experience.
• Approximately one year in a supervisory role.
• Flexible availability for day, evening, and weekend shifts.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Leadership and teamwork skills in a fast-paced, high-volume setting.
• Customer service orientation with a focus on resolving issues.

Responsibilities

• Assist the management team in overseeing store operations and staff on a daily basis.
• Receive and process shipments by boxing and unboxing daily deliveries.
• Stock shelves daily in compliance with Dollarama's product presentation standards.
• Deliver customer service and resolve any customer issues that arise during your shift.
• Contribute to store safety and cleanliness by upholding standards throughout the store.
• Perform manager-on-duty tasks, including ensuring daily breaks are taken and attendance is recorded.
• Handle cash management and carry out opening and closing duties as required.
• Support employee training by participating in onboarding and development for new team members.

Skills

Retail experience

Supervisory experience

Flexible availability

Organization

Communication

Leadership

Customer service

Job description

Dollarama is hiring an Assistant Team Leader at their Timberlea, Nova Scotia location. If you have retail experience, a knack for leading a team, and thrive in a busy store environment, this could be the right fit for you. Both full-time and part-time roles are available, giving you some flexibility depending on your schedule.

In this role, you'll work alongside the management team to keep daily store operations running smoothly — from receiving shipments and stocking shelves to handling cash management and looking after customers. It's a hands-on position that calls for someone comfortable with responsibility and comfortable on their feet.

About the Role: Assistant Team Leader

As an Assistant Team Leader at Dollarama in Timberlea, you'll be actively involved in the day-to-day running of the store. That means supporting store management, ensuring shelves are well stocked and presented to standard, and stepping in as manager on duty when needed — including overseeing breaks, tracking attendance, and handling opening and closing procedures.

Beyond operational tasks, you'll play an important role in customer service and staff development. Resolving customer concerns promptly, contributing to a safe and clean store environment, and helping with the employee training process are all part of what makes this position meaningful within the team.

Benefits and Salary

Dollarama offers a competitive hourly wage ranging from $17.10 to $17.75, paid on a weekly basis. Employees also receive paid vacation and Birthday Leave, access to a Retirement Plan, and genuine opportunities for career growth within the company.

Job Details

Job Type: Full-Time or Part-Time (Permanent)

Company: Dollarama

Location: Timberlea, Nova Scotia, B3T 0J5

Pay: $17.10 to $17.75 per hour

Responsibilities

As an Assistant Team Leader, your day will involve a mix of operational duties, customer-facing moments, and supervisory tasks. You'll be a key point of contact for both staff and shoppers, helping ensure the store operates efficiently and meets Dollarama's presentation and safety standards.

• Assist the management team in overseeing store operations and staff on a daily basis
• Receive and process shipments by boxing and unboxing daily deliveries
• Stock shelves daily in compliance with Dollarama's product presentation standards
• Deliver customer service and resolve any customer issues that arise during your shift
• Contribute to store safety and cleanliness by upholding and monitoring standards throughout the store
• Perform manager-on-duty tasks, including ensuring daily breaks are taken and attendance is recorded
• Handle cash management and carry out store opening and closing duties as required
• Support employee training by participating in the onboarding and development process for new team members

Requirements / Skills

Dollarama is looking for a candidate who brings a combination of retail experience and supervisory confidence to the role. The ideal person is organized, communicative, and capable of balancing multiple priorities in a high-traffic store environment. Flexible availability — including evenings and weekends — is essential.

• Approximately one (1) year of relevant retail experience to understand store operations and customer needs
• Approximately one (1) year in a supervisory role, demonstrating the ability to lead and support a team
• Flexible availability for day, evening, and weekend shifts
• Strong organizational and time management skills to efficiently handle competing priorities
• Excellent communication and interpersonal abilities to work effectively with staff and customers
• Leadership and teamwork skills with the ability to multitask in a fast-paced, high-volume setting
• Customer service orientation with a focus on resolving issues professionally and promptly