Assistant Team Leader

Dollarama; San Juan de Terranova; On-site; CAD 23,000 - 26,000; Full time

Benefits offered by this job

Paid vacation

Birthday leave

Retirement plan

Career growth opportunities

Job summary

Dollarama is seeking an Assistant Team Leader in St. John's, NL to support store operations and lead a small team in a fast-paced retail environment.

You'll work alongside store management on duties from receiving shipments and stocking shelves to supervising staff, ensuring excellent customer service and daily presentation standards. This hands-on role offers both full-time and part-time schedules with growth opportunities within the company.

Qualifications

• Approximately one year of retail experience in a relevant role.
• Approximately one year in a supervisory position.
• Flexible availability - day, evening, and weekend shifts required.
• Strong organizational skills with the ability to manage time and priorities effectively.
• Excellent communication and interpersonal abilities.
• Demonstrated leadership and teamwork skills.
• Ability to multitask in a dynamic, fast-paced, high-volume environment.
• Customer service orientation - putting the customer experience first.

Responsibilities

• Assist management in overseeing store operations and coordinating staff activities
• Handle daily shipments - boxing, unboxing, and processing incoming product
• Stock shelves with daily products in compliance with presentation standards
• Deliver customer service and resolve customer issues as they arise
• Uphold safety and cleanliness standards throughout the store
• Conduct manager-on-duty tasks, including tracking breaks and entering attendance records
• Perform cash management and store opening and closing duties as needed
• Participate in employee training and onboarding processes

Skills

Retail experience

Supervisory experience

Leadership

Customer service

Flexible availability

Communication skills

Organizational skills

Job description

Dollarama is looking for an Assistant Team Leader to join their team in St. John's, Newfoundland and Labrador. This is a hands-on supervisory role at one of Canada's most recognized retail chains, offering both full-time and part-time schedules to suit your availability.

As an Assistant Team Leader, you'll work alongside store management to keep daily operations running smoothly - from receiving shipments and stocking shelves to supporting your team and delivering solid customer service. If you've got retail experience, some supervisory background, and a knack for keeping things organized under pressure, this could be a great fit.

About the Role: Assistant Team Leader

In this position, you'll be an active part of the store management team, helping to oversee day-to-day operations and staff activities. You'll handle everything from cash management and store opening/closing duties to participating in employee training and ensuring the store meets its presentation and cleanliness standards.

This role requires solid leadership and communication skills, as you'll be responsible for conducting manager-on-duty tasks, including tracking attendance and ensuring breaks are taken. You'll be working in a fast-paced, high-volume retail environment, so the ability to multitask and stay organized is essential.

Benefits and Salary

Dollarama offers a competitive hourly wage of $17.20 to $17.95, paid on a weekly basis. Employees also receive paid vacation and Birthday Leave, a retirement plan, and access to career growth opportunities within the company.

Job Details

Job Type: Full-Time or Part-Time (Permanent)

Company: Dollarama

Location: St. John's, Newfoundland and Labrador, A1E 1T2

Pay: $17.20 to $17.95 per hour

Responsibilities

As an Assistant Team Leader at Dollarama, your day-to-day will span both floor operations and team support. You'll play a key role in keeping the store organized, well-stocked, and running efficiently while helping develop a positive working environment for your colleagues.

• Assist management in overseeing store operations and coordinating staff activities
• Handle daily shipments - boxing, unboxing, and processing incoming product
• Stock shelves with daily products in compliance with presentation standards
• Deliver customer service and resolve customer issues as they arise
• Uphold safety and cleanliness standards throughout the store
• Conduct manager-on-duty tasks, including tracking breaks and entering attendance records
• Perform cash management and store opening and closing duties as needed
• Participate in employee training and onboarding processes

Requirements / Skills

The ideal candidate brings a combination of retail experience and supervisory know-how, and is comfortable working across a variety of shifts. Dollarama values team players who can lead with confidence, stay organized when things get busy, and keep customers at the centre of everything they do.

• Approximately one year of retail experience in a relevant role
• Approximately one year in a supervisory position
• Flexible availability - day, evening, and weekend shifts required
• Strong organizational skills with the ability to manage time and priorities effectively
• Excellent communication and interpersonal abilities
• Demonstrated leadership and teamwork skills
• Ability to multitask in a dynamic, fast-paced, high-volume environment
• Customer service orientation - putting the customer experience first

Approximately one year of relevant experience in the retail industry and approximately one year in a supervisory role. Flexible availability required including day, evening, and weekend shifts.