Team Leader

Dollarama; Calgary; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Weekly Pay

Paid vacation and Birthday Leave

Retirement Plan

Opportunities for Career Growth

Job summary

Dollarama is seeking a motivated Team Leader for their Calgary store. This full-time, permanent position requires strong leadership and customer service skills along with open availability. Responsibilities include supervising staff, managing store merchandising, ensuring customer satisfaction, and participating in inventory processes. Qualifications include at least one year of experience in retail and team management. Benefits include weekly pay, vacation leave, and career growth opportunities.

Qualifications

• Minimum of one year of experience in the retail industry.
• Minimum of one year of experience in team management.
• Strong organizational and communication skills.

Responsibilities

• Leading and supervising store associates, providing guidance and support.
• Responsible for store merchandising, shelf stocking, and handling daily shipments.
• Ensuring excellent customer service standards are met.

Skills

Leadership

Customer service

Time management

Organizational skills

Communication

Job description

Dollarama is seeking a motivated Team Leader for their Calgary store. This is a full-time, permanent position (25+ hours per week) with open availability required including days, evenings, and weekends.

Responsibilities

• Leading and supervising store associates, providing guidance and support
• Responsible for store merchandising, shelf stocking and boxing and unboxing daily shipments
• Ensuring excellent customer service standards are met
• Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken
• Implementing and maintaining visual merchandising standards based on company strategy
• Addressing customer complaints and resolving issues promptly
• Ensuring store safety and cleanliness standards are met and contributing to their maintenance
• Performing cash management, store opening and closing duties as needed
• Participating in the inventory process
• Participating in the employee training process and performance evaluations

Requirements

• Minimum of one (1) year of experience in the retail industry
• Minimum of one (1) year of experience in team management
• Ambition to progress within the company
• Open availability required (day, evening, weekend shifts)
• Work schedule to be determined based on store operational needs
• Proven ability to efficiently organize time and manage priorities
• Demonstrate good leadership and communication skills
• Ability to work in a dynamic, fast paced and high-volume environment

Benefits

• Weekly Pay
• Paid vacation and Birthday Leave
• Retirement Plan
• Opportunities for Career Growth

Minimum one year of retail industry experience, minimum one year of team management experience, open availability for days, evenings and weekends, strong organizational and communication skills