Talent & Business Operations Manager, Stores

Sephora; San Juan de Terranova; On-site; CAD 54,000 - 69,000; Full time

Job summary

A leading beauty retailer is seeking a full-time Team Leader for their location in St. John’s, Newfoundland. The successful candidate will be responsible for conducting interviews, managing training, and ensuring operational excellence. Applicants should have 2-4 years of experience in a similar role, excellent communication skills, and a proven ability to develop and lead teams. Competitive compensation of CAD$54,800 - CAD$68,500 with performance-based bonuses and additional benefits is offered. Accessibility accommodations are available for applicants.

Benefits

Performance-based bonuses

Competitive benefits program

Learning and development initiatives

Qualifications

• 2-4 years of experience in a similar role at a comparable volume store.
• Proven ability to influence partners and create effective teams.

Responsibilities

• Conduct final interviews for key positions.
• Manage training functions within the store.
• Lead operations and ensure compliance with company standards.

Skills

Verbal and written communication skills

Team leadership

Training and development

Job description

Overview

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Job ID: #

Store Name/Number: NB-McAllister Place (1568)

Address: 519 Westmorland Rd B-007B, St. John’s, NB E2J 3W9, Canada (CA)

Full Time/Part Time: Full Time

Position Type: Regular

Vacancy Status: This position is for an existing, open vacancy

Responsibilities

• Talent Champion. Conduct final interviews for all key positions. Utilize the online applicant tracking system as needed to source, select and hire candidates.
• Training & Development. Manage all training-related functions within the store. In conjunction with the Store Director and Education partners to develop and execute the stores on-going training strategy.
• Performance Assessment & Development. Write and deliver annual performance reviews for direct reports in a complete and timely manner, as well as oversee the process for the entire store. Participate in the management of all performance management situations within the team. Ensure timely feedback for improvement is delivered and followed up on as necessary.
• Operational Excellence. Lead the operations of the store. Ensure execution of all operations-focused processes for the store and that all are completed per company standard. Manage inventory of the store. This includes shipping, receiving, returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes.
• Entrepreneurial Spirit. Be seen as the expert by demonstrating a strong understanding of the stores sales performance and staffing and payroll as well as all other controllable expenses within the store.

Skills and Qualifications

• You have two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.
• You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
• You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

Additional Information

Physical Requirements:

• Work in a fragrance filled environment.
• Lift and carry up to 50 pounds.
• Bend and stretch to stock shelves.

Compensation and Benefits

The compensation ranges between CAD$54,800.00 - CAD$68,500.00. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Accessibility & Equal Opportunity

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.